Maitre D'

Company Overview:

Castaway, recognized as one of Travel Leisure's "Best Date Spots in America," offers a distinctive dining experience where both guests and team members are treated like stars. Our seasonally inspired menu showcases premium cuts of meat sourced from top-tier butchers, an exquisite raw bar, vegetable-forward sides, and customizable charcuterie boards. Castaway has garnered numerous prestigious accolades, including being named one of the "Most Romantic Restaurants in LA" by Thrillist, LA Weekly, Gayot, Yelp, OpenTable, and NBC.

At Castaway, our mission is to continuously innovate and deliver a five-star experience to our team members, guests, and the community. SRC is committed to fostering internal growth, collaboration, and teamwork, while creating a positive and supportive work environment. We are excited to welcome our next valued team member to join us in this pursuit.

Job Summary:

We are seeking an experienced and charismatic Maitre D' to join our team. The Maitre D' will be the face of the restaurant, responsible for providing a welcoming and seamless guest experience from the moment they arrive. This position requires a professional demeanor, excellent communication skills, and a passion for hospitality.

Responsibilities:

• Greet and welcome guests in a warm and professional manner.
• Manage reservations and ensure an organized seating arrangement.
• Provide guests with detailed menu information and assist with special requests or dietary needs.
• Ensure that all guests' needs are met promptly, maintaining high service standards.
• Coordinate with Sr. Restaurant Manager, servers, chefs, and other staff to ensure smooth service.
• Maintain a polished and welcoming atmosphere in the dining room.
• Assist in training and mentoring junior staff to uphold restaurant standards.

Requirements:

• Proven experience as a Maitre D' in a similar high-end restaurant position.
• Exceptional customer service skills and a friendly, outgoing personality.
• Strong organizational skills and ability to multitask effectively.
• Knowledge of fine dining etiquette and wine pairing is preferred.
• Ability to remain calm under pressure in a fast-paced environment.
• Excellent verbal communication skills.
• Flexibility to work varied hours, including weekends and holidays are Mandatory.
• Collaborate effectively with fellow servers, bartenders, and staff to ensure seamless service delivery.

Physical Demands:

• Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

Benefits:

• Continuous learning and skill development through workshops and training sessions.
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match.
• Employee Assistance Program (EAP)
• Team member discounts on food and beverages.
• Opportunities for growth advancement.
• Annual Paid Sick Time - 24 hours, renewed every year, so you can take care of yourself when needed.
• Management Referral Program - Earn up to $4,000 for referring top talent to qualifying management positions.
• A dynamic and positive work environment.
• ...And more!

Compensation: Pay: $18.00 - 20.00

Disclaimer:

This job description outlines the general nature and level of work expected for this position. It is not an exhaustive list of all responsibilities, duties, or skills required.

We are an Equal Opportunity Employer and recognize that people are our greatest asset. It is our policy to provide equal employment opportunities to all individuals regardless of race, creed, color, religion, national origin, gender, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, sexual orientation, or any other characteristic protected by law.

Specialty Restaurants Corporation maintains a drug-free workplace and will consider qualified applicants with criminal histories in accordance with local, state, and federal law.

Preferred Education: High School Diploma or college degree.

Licenses & Certifications Required:

• Food Handler Certificate
• California RBS Certificate
• Sexual Harassment Certificate