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Service Drive Vehicle Acquisition Specialist

Castle Automotive Group
Oakbrook Terrace, IL Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/13/2025

Castle Automotive Group, a leader in the automotive industry, is looking for a Service Drive Vehicle Acquisition Specialist.    What You’ll Do :

As a  Service Drive Vehicle Acquisition Specialist , you will play a crucial role in growing our used vehicle inventory by identifying acquisition opportunities within the dealership’s  service drive . Your responsibilities include :

  • Prospecting & Lead Generation :  Engage with customers in the service drive, identifying those who may be open to selling or trading in their vehicle.
  • Vehicle Appraisals :  Inspect and evaluate vehicles on-site, utilizing tools like  CarFax, vAuto, and KBB Instant Cash Offer  to determine market value.
  • Customer Engagement & Education :  Build rapport with service customers, educating them on market trends and the benefits of selling or trading in their vehicle.
  • Negotiation & Deal Closing :  Present competitive offers, address customer concerns, and negotiate trade-ins or direct purchases.
  • Market Analysis & Pricing :  Stay up to date on  used car market trends, competitor pricing, and demand  to ensure competitive acquisition strategies.
  • Coordination with Sales & Service Teams :  Work closely with the  sales department  to transition interested customers into new or pre-owned vehicle sales and with the  service department  to coordinate appraisals.
  • Log & Track Acquisition Efforts :  Maintain records of outreach, appraisals, and customer follow-ups to maximize acquisition success.

What We’re Looking For :

We are seeking  self-motivated, customer-focused professionals  with a strong interest in vehicle acquisition. The ideal candidate should have :

  • Experience :  Previous experience in  automotive sales, vehicle acquisition, appraisals, or a service advisor role is preferred.
  • Strong Communication Skills : Ability to engage and build relationships with customers while explaining trade-in benefits.
  • Negotiation & Sales Skills :  Ability to confidently  present offers, handle objections, and close deals .
  • Organizational Skills : Detail-oriented with strong follow-up and multitasking abilities.
  • Technical Proficiency :  Familiarity with  KBB, vAuto, CarFax, CRM systems, and dealership appraisal tools is a plus.
  • Flexibility :  Ability to  work dealership hours , including weekends and holidays.
  • Valid Driver’s License :  A  clean driving record is required.
  • Bilingual candidates are encouraged to apply!
  • What We Offer :

  • Competitive salary with performance-based incentives.
  • A supportive and collaborative work environment.
  • Opportunities for growth and career advancement.
  • Comprehensive training and access to industry-leading tools and technology.
  • Benefits package, including health insurance, 401(k), and more.
  • Service Drive Vehicle Acquisition Specialist : $65k-$88k

    Compensation will be based on performance and experience; pay ranges may vary from displayed amounts

    Ready to Join Our Team?

    If you’re ready to take the next step in your automotive career and help us drive success, we’d love to hear from you! Apply today and become a part of the Castle Automotive Group family.

    We are looking for qualified, quality people who are ready to start their career within our family.

    To learn more about us visit :

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Salary : $65,000 - $88,000

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