What are the responsibilities and job description for the Cafe Attendant/Quick Service Food and Concessions Window position at Castle Group?
Overview
We are looking for a motivated and customer-focused individual to join our team as a Food Service/Concessions Window Attendant. This role involves preparing and serving a variety of food items, handling cash transactions, and ensuring a clean and organized work environment. The ideal candidate will have a passion for food service, excellent customer service skills, and the ability to work efficiently in a fast-paced setting.
Responsibilities
- Greet customers and take food and beverage orders.
- Prepare and serve menu items such as hot dogs, nachos, chicken sandwiches, smash burgers, mozzarella sticks, onion rings, salads, and soft serve ice cream and more.
- Operate cash registers, handle cash transactions, and provide accurate change.
- Assist with food preparation, setup, and equipment maintenance.
- Ensure all food items are prepared according to health and safety standards.
- Maintain cleanliness and organization of the concession area.
- Restock supplies and ingredients as needed.
- Address customer inquiries and resolve any issues promptly and courteously.
- Follow all company policies and procedures.
Qualifications
- Previous experience in food service or a similar role is preferred.
- Strong customer service skills and a friendly, approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling cash transactions.
- Attention to detail and commitment to maintaining high standards of cleanliness and food safety.
- Ability to stand for extended periods and lift up to 25 pounds.
- Flexibility to work evenings, weekends, and holidays as needed.
Expectations:
- Provide exceptional customer service at all times.
- Maintain a positive and professional attitude.
- Work collaboratively with team members to ensure efficient operations.
- Adhere to all health and safety regulations.
- Be punctual and reliable.