What are the responsibilities and job description for the Part time Pool Attendant position at Castle Group?
Overview
Responsible for enforcing pool safety rules in all pool areas. Primary responsibility is the maintenance and cleanliness of pool and deck areas. Able to understand and react to emergency response procedures; monitors safety and security of all pool users and responsible for reporting and documenting any safety or accident concerns.
The Pool Monitor also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.
Responsibilities
- Greets residents and guests. Learn residents by name.
- Confirms residents of resort by using approved forms of identification at the main pool gate
- Continually walks pool deck to ensure all residents and guests are following the Association Pool Rules. Enforces rules in a firm but hospitable manner.
- Monitors lightning alerts and clears pool decks as necessary.
- Keeps pool area clean of any garbage
- Empties garbage cans on pool deck.
- Straightens and wipes down pool deck furniture throughout the day.
- Assist in picking up dirty plates and returning to dishwasher
- Puts down umbrellas when they are not being used.
- Assists with keeping breezeway bathrooms and water station maintained (emptying garbage cans, replacing toilet paper, replacing paper towels, restocking cups etc.).
- Performs other duties as assigned by management.
Qualifications
Education/Training/Certifications/Licenses:
High school diploma or equivalency preferred.
Experience/Knowledge/Skills:
Strong working knowledge of customer service principles and practices. Excellent interpersonal and communications skills.
Language requirements:
Bilingual preferred but not required.
Travel and availability requirements:
May be occasionally required to cover for site staff when needed.
Ability to work extended hours and weekends. Ability to respond to emergencies in a prompt and responsible manner.
Physical Requirements:
Ability to lift up to 40 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate. May handle, grasp and lift objects and packages. Reach with hands and arms, communicate, receive and exchange ideas and information.
Ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Safety Equipment (may/may not include):
- Sun Protection
Working Conditions:
The majority of work will be completed outdoors in a non-temperature controlled environment with moderate noise levels.
DISCLAIMER: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.
