What are the responsibilities and job description for the Front Desk position at Castle Health & Wellness Chiropractic?
Responsibilities:
- Greet and welcome Patients in a friendly and professional manner
- Check-in and check-out Patients, ensuring accuracy of information
- Answer phone calls and respond to Patient inquiries
- Scheduling and provide information about adjustments and other services
- Handle Patient complaints or issues, escalating to management when necessary
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as data entry, proofreading, and order entry
- Coordinate plans and work as assigned
- Manage calendars and schedule appointments
Requirements:
- Previous experience working in a front desk or customer service role
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Proficient in data entry and computer skills, including knowledge of Google Suite
- Ability to handle multiple tasks simultaneously and prioritize workload
- Professional appearance and demeanor
- Ability to work well under pressure in a fast-paced environment
- High school diploma or equivalent required
Summary
As a Front Desk professional, you will be the first point of contact for our patients, providing exceptional customer service and support. Your core skills in communication, organizational abilities, and proficiency with computer systems will be essential in managing calendar appointments, data entry, and maintaining an orderly front office. With premium skills in multi-line phone systems and office management, you will ensure efficient operations. Your relevant experience with Google Suite and clerical tasks will further enhance our team's effectiveness. Join us in creating a welcoming environment that prioritizes patients satisfaction and operational excellence.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 28 per week
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Ability to Relocate:
- Upland, CA 91786: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20