What are the responsibilities and job description for the Parts Counterperson position at Castle of Chicagoland LLC?
Do you have experience selling parts? Are you looking for a new opportunity? Come join our team at Castle Automotive Group - we're adding to our parts team at Castle in Downers Grove!
Parts Counterperson Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and that all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on the service repair order
- Receive payment from retail customers or obtain credit authorization
Parts Counterperson Qualifications
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and meet insurability guidelines
What We Offer
- 401(K) with employer match
- Major Medical & Dental (50% employee paid premium)
- Vision
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career Advancement
Parts Counterperson: $15-$27 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
About Us
We are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where you can thrive to make it happen! If this sounds like something of interest to you, please apply now with any relevant qualifications that would make you a valuable addition here at Castle Auto Group. With competitive pay and benefits, this opportunity won't last long so don't wait until it's too late.
We are looking for qualified, quality people who are ready to start their careers within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $15 - $27
