Food and Beverage Supervisor

OVERVIEW:

As a Food and Beverage Supervisor, you will work side-by-side with the Food and Beverage Managers to ensure consistent delivery of high-quality service.  Working directly with guests will be a big part of your daily activity and you will often take a hands-on role, so strong guest service skills and a dynamic personality are a must. Behind the scenes, you will ensure that the department is prepared and organized including monitoring food and beverage stock. You will also ensure that all company policies and procedures are being followed. Above all, you will keep the team motivated through your energetic, positive management style while leading them to exceed guest expectations and deliver exceptional service.

THE POSSIBILITIES:

Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here: 

• Parking: Full-Time associates – FREE
• Associate Meals – FREE
• Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on Rental Cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, Theme Parks, and other attractions
• Discounts on Car and Computer Purchases
• But you don’t need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.

ESSENTIAL FUNCTIONS:

• Inspect grooming and attire of staff and rectify any deficiencies.
• Communicate with guests, other employees, and/or departments to ensure guest needs are met.
• Ensure staff is working together as a team.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Complete work orders for maintenance repairs.
• Complete scheduled inventories of supplies, food, and liquor.
• Check stock and requisition necessary supplies.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Communicate last call at designated closing time.
• Develop and maintain positive working relationships.
• Comply with quality assurance standards.
• Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets; and complete safety training and certifications.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, pull, and place objects weighing up to 25 pounds without assistance.
• Have access to reliable transportation and follow attendance policy
• Respond to any reasonable task assigned by Food and Beverage leadership.
• Assist in other areas as needed.
• Notify Loss Prevention/Security of any reports of theft.
• All other duties as assigned.

DEI and ESG:

• We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

OTHER:
 
 Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.
 
 Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.
 
 The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. 

FSLA:  Non - Exempt  

Reports To: Food & Beverage Manager