What are the responsibilities and job description for the HOUSE ATTENDANT position at Castle Rock Asset Hospitality Management LLC?

FSLA : Non -Exempt

Reports To : Director, Human Resources

OVERVIEW :

The House Attendants are the ultimate support team for the Room Attendants and other members of the Housekeeping team. They are able to help care for rooms, hallways and other areas quickly while paying close attention to cleanliness and detail. In this position, you will be responsible for supporting the Room Attendants with their routine by stripping beds, removing and replacing linen, emptying wastebaskets, stocking supplies and any other duties that will increase efficiency. You will also need to be able to walk and stand for long periods of time and lift up to 25 pounds without assistance.

THE POSSIBILITIES :

Have you ever had a job where you left better than you started? That's life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it's our way of doing business. And career development doesn't stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel / restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That's why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here :

Parking : Full-Time associates - FREE
Associate Meals - FREE
Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
Discounts on Rental Cars, other popular hotels, and hotel alternatives
Discounts on tickets to concerts, Theme Parks, and other attractions
Discounts on Car and Computer Purchases
But you don't need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.

ESSENTIAL FUNCTIONS :

Transport linen carts with clean laundry from laundry room to storage rooms on each floor of property.

Replenish linens in the linen rooms based on the amount of linens needed for each floor as noted on the linen distribution form.

Assist Room Attendants with stripping beds and linen delivery / removal as needed.

Return cart to designated area at the end of shift.

Clean and organize items stored in laundry room, supply / storage closets, linen room, and / or uniform room.

Identify and report preventative or other maintenance issues in public areas or guest rooms.

Develop and maintain positive working relationships.

Comply with quality assurance standards.

Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets.

Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Have access to reliable transportation and follow attendance policy

Respond to any reasonable task assigned by Housekeeping Leadership.

Assist in other areas as needed.

Notify Loss Prevention / Security of any reports of theft.

All other duties as assigned.

DEI AND ESG :

We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

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