Houseperson

OVERVIEW:

The House Attendant is the ultimate support team for the Room Attendants and other members of the Housekeeping team. They are able to help care for rooms, hallways and other areas quickly while paying close attention to cleanliness and detail. In this position, you will be responsible for supporting the Room Attendants with their routine by stripping beds, removing and replacing linen, emptying wastebaskets, stocking supplies and any other duties that will increase efficiency. You will also need to be able to walk and stand for long periods of time and lift up to 25 pounds without assistance.



ESSENTIAL FUNCTIONS:

Transport linen carts with clean laundry from laundry room to storage rooms on each floor of property.

Replenish linens in the linen rooms based on the amount of linens needed for each floor as noted on the linen distribution form.

Assist Room Attendants with stripping beds and linen delivery/removal as needed.

Return cart to designated area at the end of shift.

Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.

Identify and report preventative or other maintenance issues in public areas or guest rooms.

Develop and maintain positive working relationships.

Comply with quality assurance standards.

Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets.

Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Have access to reliable transportation and follow attendance policy



ADDITIONAL POSITION DUTIES:

Respond to any reasonable task assigned by Housekeeping Leadership.

Assist in other areas as needed.

Notify Loss Prevention/Security of any reports of theft.

All other duties as assigned.



OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.

Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.