What are the responsibilities and job description for the Maintenance Engineer II position at Castle Rock Asset Hospitality Management LLC?
OVERVIEW:
As a Maintenance Engineer, you will be responsible for performing preventative maintenance and repairs on all hotel equipment including kitchen, plumbing, pool, HVAC, boiler, work areas and guest rooms. You will use your communication and guest service skills to interact with guests and respond to all room calls as necessary. To keep everything in order, you will maintain proper records of the Rooms Preventive Maintenance Program and Work Request Program. You will also support Fire and Life Safety Systems as a team with Safety and Security. To succeed in this position, you should be able to stand for periods of 8-10 hours, lift at least 50 pounds, be able to bend, squat and stretch in areas of limited space and be able to communicate clearly and pleasantly in English.
While not required, display proficiency in at least one of the following categories and above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, welding, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, customer service, and/or general building management. Safely perform repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters – ensuring all methods, materials and practices meet company standards - with little or no supervision.
THE POSSIBILITIES:
Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.
Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.
Some reasons people really like working here:
- Parking: Full-Time associates – FREE
- Associate Meals – FREE
- Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
- Discounts on Rental Cars, other popular hotels, and hotel alternatives
- Discounts on tickets to concerts, Theme Parks, and other attractions
- Discounts on Car and Computer Purchases
- But you don’t need to go anywhere to have a great time. We host Associate Recognition events, celebrations year-round.
ESSENTIAL FUNCTIONS:
- Respond and attend to guest repair requests.
- Communicate with guests/customers to resolve maintenance issues.
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, or machines.
- Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Record information for unfinished calls prior to shift change.
- Assist management in managing daily activities
- Assign tasks and ensure completion.
- Complete required paperwork each shift.
- Develop and maintain positive working relationships.
- Comply with quality assurance standards.
- Follow company and department policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; wear nametag; maintain confidentiality of proprietary information; protect company assets.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Have access to reliable transportation and follow attendance policy
- Respond to any reasonable task assigned by Assistant Director of Engineering/Engineering Manager.
- Assist in other areas as needed.
- Notify Loss Prevention/Security of any reports of theft.
- All other duties as assigned.
DEI AND ESG:
- We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.
OTHER:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.
Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
FSLA: Non - Exempt
Reports To: Engineering Manager