Massage Therapist

OVERVIEW:

As a trained and experienced massage therapist, you understand the many benefits of the art of massage as well as the importance of self-care. In this position, you will help guests relax and rejuvenate by performing all treatments in our thoughtfully designed treatment rooms. You will also actively participate in other areas of the Spa operation, such as body treatments, product knowledge and retail sales. Your guest service and communication skills will come in handy as you provide individualized service to each guest and quickly respond to their needs and expectations. To be considered, you should be recognized by the State as a Licensed Massage Therapist and ensure that your licenses are current and up to date.

THE POSSIBILITIES:

Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here: 

• Parking: Full-Time associates – FREE
• Associate meals – FREE
• Our associates get travel discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on rental cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, theme parks, and other attractions
• Discounts on car and computer purchases
• But you don’t need to go anywhere to have a great time. We host associate recognition events, celebrations, and parties year-round.

ESSENTIAL FUNCTIONS:

• Provide massage services to guests using props and/or products. 
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning service. 
• Escort guests to and from treatment rooms. 
• Arrange workstation, treatment room, and/or drapes, and check with guest to ensure guest comfort and safety throughout service. 
• Monitor and stick to time schedule throughout the day. 
• Clean, maintain, and sterilize tools. 
• Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. 
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. 
• Promote and sell spa/salon services. 
• Handle inappropriate guest behavior by stopping service and informing supervisor/manager.
• Maintain current licensure in service area.
• Speak with others using clear and professional language. 
• Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. 

DEI and ESG:

• We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

OTHER:
 
 Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.
 
 Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.
 
 The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

FSLA:  Non - Exempt  

Reports To: Director of Spa