What are the responsibilities and job description for the Dispatcher/Customer Service Representative position at Castle Towing?
Job Summary
We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating transportation logistics, ensuring timely and efficient dispatching of calls. This position requires strong communication skills, analytical abilities, and computer knowledge.
Responsibilities
- Manage daily dispatch operations to ensure timely communication
- Communicate with drivers and clients to coordinate schedules and resolve any issues that may arise.
- Analyze data related to customer locations to optimize routes and improve efficiency.
- Maintain accurate records of calls.
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Weekends only
Experience:
- Phone etiquette: 1 year (Preferred)
- Transportation management systems: 1 year (Preferred)
- Dispatching: 1 year (Preferred)
- Analysis skills: 1 year (Preferred)
Work Location: In person
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: No less than 24 per week
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Weekends only
Ability to Commute:
- New Castle, PA 16101 (Required)
Ability to Relocate:
- New Castle, PA 16101: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12