What are the responsibilities and job description for the Sales Consultant (AZ) position at CastleRock Communities?
Position Title: Sales Consultant
Our Sales Consultants assist customers in finding a place they call home by establishing and maintaining relationships with customers and effectively communicating with them on the progress of their new home during construction. In addition, Sales Associates work with Construction and Design Center teams in creating a hassle-free buying experience for our customers!
Position Duties & Responsibilities:
- Must Have an Active AZ real Estate License.
- Adhere to the company’s selling philosophy when serving our home buying customers and realtor customers utilizing all selling and organizational tools provided. This also includes accompanying them through the Welcome Home Centers, undecorated models (which may be at various stages of construction), and/or available homesites.
- Provide timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication.
- Travel throughout the local community in order to self-generate sales from realtor/co-broker businesses, referrals and self-prospecting.
- Develop an in-depth knowledge of the competitive marketplace, including product, site, local community, sales, advertising and demographics.
- Monitor and record daily customer traffic utilizing company designated tracking tools.
- Record data regularly and prepare periodic company reports in a timely manner.
- Participate in the homeowner orientation(s) required by the division. Work with customers on their builder option purchases.
- Participate in neighborhood promotions and marketing programs.
- Communicate with the field team for proper maintenance of your Welcome Home Center and Models and secure daily.
- Attend sales meetings to review neighborhood status and sales strategies.
- Lead and/or assist in processing complete paperwork to result in escrows closing in a timely manner.
- Provide outstanding service to customers before, during and after the sale
- Communicate effectively and appropriately with Prospects, Buyers, Management, Design Center and Construction teams
- Initiate Realtor participation (i.e. follow-up calls, spec flyers, office visits, MLS tours, and e-mails)
- Maintain model homes
- Achieve sales goals
- Be familiar and keep up-to-date on community, plans, options, and specifications
- Maintain the sales database, set sales goals and shop area competition
- Perform all other duties as assigned.
Skills / Requirements:
- One (1) year experience in the Real Estate/ Homebuilding industry
- High school diploma or GED required, but will accept equivalent work experience
- Valid driver’s license required with reliable transportation
- Knowledge of real estate law required
- Knowledge of construction, mortgage, finance, and escrow processes a plus
- Strong customer service and communications skills and be organized and efficient.
- Retail and/or customer service experience a plus
- Available to work on weekends.
- Positive attitude, self-motivated, resourceful, professional and capable of achieving weekly goals without extensive supervision
- Maintain regular attendance and punctuality relative to daily work schedule is required
- Keep Welcome Home Center open during posted hours
- Follow directions from a supervisor
- Understand and follow work rules and procedures
- Ability to problem solve
- Committed to self-development of sales and internet skills
- Basic skills in Microsoft Office
- Must be computer savvy with strong social media skills
- Must interact well with associates, customers, outside real estate agents and brokers
- Strong work ethic
- Accept constructive feedback
- Team player
- Computer literate.
Required Experience:
- New Home Sales: 1 year
Benefits:
- 401k Retirement Plan with Profit Sharing
- Employee Assistance Program
- Tuition Assistance Program
- Employee Discount Program
- Vacation
- Sick Leave
- Funeral Leave
- Jury Duty Leave
- Medical & Rx Insurance with Employer Contributions
- Dental Insurance
- Vision Insurance
- Life Insurance
- Supplemental Insurance Products available as well.
Job Type: Commission Full-time
Pay: $42,000.00 - $300,000.00 per year
Job Type: Full-time
Pay: $42,000.00 - $300,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Every weekend
- Holidays
- Weekends as needed
Education:
- High school or equivalent (Required)
License/Certification:
- Arizona Real Estate License (Required)
Ability to Commute:
- Maricopa, AZ (Required)
Ability to Relocate:
- Maricopa, AZ: Relocate before starting work (Required)
Work Location: In person
Salary : $42,000 - $300,000