Demo

Property Manager

Castlerock Self Storage
Royse, TX Full Time | Contractor
POSTED ON 12/11/2024
AVAILABLE BEFORE 1/30/2025

Facility Management:

  • Maintain the cleanliness and appearance of the property, including regular inspections, ensuring all areas are free of debris, and landscaping is well-kept.
  • Oversee the maintenance and repair of the facility, including HVAC systems, security systems, and other infrastructure, coordinating with contractors and vendors as necessary to address any issues promptly.
  • Ensure that all safety and security protocols are strictly followed, regularly testing and monitoring alarm systems, cameras, and access controls.

Tenant Relations:

  • Provide exceptional customer service, promptly responding to tenant inquiries, concerns, and requests, ensuring a positive experience for all renters.
  • Manage the leasing process, including showing units to prospective tenants, processing rental applications, and executing lease agreements.
  • Regularly communicate with tenants regarding policies, procedures, and any updates or changes to their rental agreements.

Financial Management:

  • Collect and process rent payments in a timely manner, ensuring all funds are deposited and recorded accurately.
  • Prepare and manage the facility’s budget, including tracking income and expenses, paying bills, and ensuring all financial obligations are met on time.
  • Oversee accounts receivable and payable, working closely with the accounting team to maintain accurate financial records.

Employee and Contractor Oversight:

  • Supervise and train on-site staff, ensuring all team members are well-equipped to perform their duties efficiently and effectively.
  • Schedule and oversee contractors for any required maintenance, repairs, or improvements, ensuring work is completed to the highest standard.
  • Conduct regular performance reviews and provide ongoing feedback and support to staff members.

Marketing and Occupancy:

  • Implement and manage marketing strategies to attract new tenants and maintain high occupancy rates, including online listings, local advertising, and community outreach.
  • Monitor market trends and adjust pricing or promotional offers to remain competitive within the local storage market.
  • Develop and maintain relationships with local businesses, real estate agents, and community organizations to drive referrals and enhance the facility’s visibility.

Operational Excellence:

  • Develop and enforce operational policies and procedures to ensure consistency, efficiency, and compliance with company standards.
  • Conduct regular audits of the property and its operations to identify areas for improvement and implement corrective actions as needed.
  • Stay up-to-date with industry best practices and local regulations, ensuring the facility remains compliant and operates at peak efficiency.

Problem Resolution:

  • Address any issues or emergencies that arise, including after-hours situations, ensuring a swift and effective resolution.
  • Handle tenant disputes or concerns with professionalism and fairness, maintaining a positive relationship with all tenants.
  • Proactively identify potential problems and implement preventative measures to avoid disruptions to operations.

Qualifications:

  • Proven experience as a Property Manager or in a similar managerial role, preferably within the self-storage or real estate industry.
  • Strong leadership and interpersonal skills, with the ability to effectively manage a team and build positive relationships with tenants.
  • Excellent organizational and multitasking abilities, capable of managing multiple priorities in a fast-paced environment.
  • Proficiency in property management software and Microsoft Office Suite.
  • Strong financial acumen, with experience in budgeting, financial reporting, and managing accounts receivable/payable.
  • High level of integrity and professionalism, with a commitment to maintaining the highest standards of customer service.
  • Knowledge of local laws and regulations related to property management is a plus.
  • Spanish proficiency is a plus.

Job Types: Full-time, Contract

Pay: From $18.00 per hour

Expected hours: 40 per week

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Monday to Friday
  • Weekends as needed

Experience:

  • Property management: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Ability to Commute:

  • Royse City, TX 75189 (Required)

Ability to Relocate:

  • Royse City, TX 75189: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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