Deployment Manager

Castles Technology has delivered secure and innovative card payment acceptance solutions for over 30 years across more than 60 countries and continues to be at the forefront of advancements in the card payments industry.

Castles Technology International, based in Kennesaw, GA (an Atlanta suburb), is Castles’ North American subsidiary. We are responsible for all sales and support throughout North America.

To deliver value and foster trust with our clients, it’s crucial to offer effective oversight, organization, and leadership. Keeping our promises and inspiring confidence in Castles Technology’s solutions are at the heart of our commitment. 

The Deployment Manager will lead and manage the deployment of payment devices.  This role involves overseeing a team of deployment professionals, ensuring effective prioritization of tasks, and delivering successful projects on time and within scope. Strong leadership, technical expertise, and project management skills are essential.

Key Responsibilities:

• Lead, mentor, and manage a team of deployment professionals to ensure high performance and engagement.
• Set clear expectations, provide regular feedback, and conduct performance evaluations.
• Foster a collaborative environment that supports professional growth and development.
• Direct the prioritization of deployment projects and tasks, ensuring alignment with company objectives and client needs.
• Optimize resource allocation to maximize efficiency and project success.
• Monitor workload distribution and address bottlenecks proactively.
• Oversee end-to-end deployment projects for payment systems, including planning, execution, monitoring, and delivery.
• Develop detailed project plans, timelines, and budgets to align with client requirements and company objectives.
• Collaborate with cross-functional teams, including Sales, Technical Support, and Product Development, to ensure seamless deployment.
• Act as the primary point of contact for clients during deployment, addressing concerns and providing updates.
• Ensure the configuration, integration, and testing of payment solutions meet client specifications.
• Work closely with IT teams to address technical challenges and ensure systems are operational post-deployment.
• Identify opportunities to optimize deployment processes and improve efficiency.
• Document best practices and lessons learned to enhance future deployments.
• Ensure all deployments adhere to industry regulations, security protocols, and company standards.

Qualifications:

• Bachelor’s degree in business, IT, or a related field preferred
• 5 years of experience in deployment or project management, preferably within the payments industry.
• Proven experience managing and leading teams.
• Strong knowledge of payment technologies, including point-of-sale systems, payment gateways, and card processing.
• Exceptional communication, leadership, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Why Work at Castles Technology? 

• Quality of Life: Generous PTO, Flexible Work Schedule.
• Benefits: The company pays the full premium cost for employee health care coverage.
• Training and Development internally and externally provided for continual employee development.

Additional Information 

Work Hours: This position is a full-time role working forty hours a week. 

Travel Requirements: This position requires no travel. 

Mental/Physical Requirements: This position will be in an office setting. The work will require the incumbent to sit and stand at a desk, communicate in person and by video conferencing, and frequently operate standard office equipment, such as telephones and computers. 

Castles Technology International is a drug-free workplace and requires candidates to complete a pre-employment drug screening. 

Castles Technology International is an equal-opportunity employer. We welcome and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Additionally, we comply with EEOC guidelines and local law when considering qualified applicants with criminal histories. We are committed to providing a fair and inclusive workplace for all our employees.

Salary : $75,000