What are the responsibilities and job description for the Server position at Caston & Main Brewyard?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be passionate about providing exceptional customer service and will have a strong understanding of the food industry. As a Server, you will play a crucial role in ensuring that our guests have an enjoyable dining experience by delivering high-quality service and support.
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed.
- Present menus and provide detailed information about food and beverage options.
- Take accurate orders from customers using the OpenTable system or similar platforms.
- Upsell menu items to enhance the dining experience and increase sales.
- Serve food and beverages in a timely manner while maintaining high standards of presentation.
- Handle cash transactions and process payments accurately, ensuring proper cash handling procedures are followed.
- Address guest inquiries and concerns promptly, providing assistance as needed to ensure satisfaction.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Maintain cleanliness and organization of the dining area throughout service hours.
- Assist with training new staff members as required.
Skills
- Strong math skills for accurate cash handling and order processing.
- Excellent time management abilities to efficiently manage multiple tables during busy shifts.
- Proven customer service skills with a focus on guest satisfaction.
- Experience in upselling techniques to enhance sales opportunities.
- Familiarity with the food industry, including knowledge of menu items and dietary restrictions.
- Sales experience is a plus, particularly in a restaurant or hospitality setting.
- Proficiency in using guest services software like OpenTable is preferred but not required.
- Ability to work collaboratively within a team environment while also being self-motivated.
Join us as we strive to create memorable experiences for our guests through outstanding service!
Job Type: Full-time
Pay: $20.00 - $50.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $50
