What are the responsibilities and job description for the E-Commerce Manager position at Casual Furniture World?
E-Commerce Manager – Build Our Digital Future
We Are Building Something Big!
Casual Furniture World isn’t just a specialty retailer—we are on a mission to become the largest and most profitable Outdoor and Casual Living brand in the Southeast. With our 3 retail locations, distribution center and 40 years of experience, our e-commerce business is the next frontier. We are committed to delivering a seamless, intentional, and elevated customer experience across every touchpoint, from initial online interaction to post-purchase support, ensuring customer delight and fostering lasting loyalty. We’re looking for an experienced e-commerce leader to own it, build it, and drive it forward.
The Team You’ll Join & The Impact You’ll Make
You won’t just manage a website—you’ll shape the entire online shopping experience for thousands of customers designing their dream outdoor spaces. You’ll work alongside a passionate team to grow our online sales, enhance customer engagement, and optimize every click, page, and cart.
How We Work
- We obsess over results—our decisions are driven by data, not guesswork.
- We own our impact—if something isn’t working, we fix it fast.
- We never stop growing & improving—stagnation isn’t an option.
If this excites you—if you’re already thinking about conversion rates, ROAS, and seamless checkout flows—keep reading. If not, this isn’t the role for you.
The Role: E-Commerce Manager
Make an Impact:
This role is for a growth-minded digital strategist who will take our online sales to the next level. You will optimize our digital presence, enhance user experience, and drive revenue growth through smart marketing, site management, catalog management and data-driven decision-making.
You will help Casual Furniture World dominate e-commerce by:
✅ Growing online sales to $1,000,000 in the next 12 months
✅ Improving customer experience to increase conversions and reduce cart abandonment
✅ Optimizing digital marketing ROI with strategic SEO, paid ads, and email campaigns
Who & What you will be starting with:
-In-house full stack web developer
-In-house traditional & digital marketing manager
-In-house content creation specialist
-Company that is committed to adopting and implementing technology (our latest endeavor is launching 3D rendering with Cylindo)
-Current website traffic of approximately 18,000 visits per month
You’ll Love This Role If You Enjoy:
- Building & optimizing an e-commerce machine – You’ll refine our Shopify platform for peak performance.
- Driving traffic & conversions – SEO, PPC, email, and social ads will be your playground.
- Analyzing data to make smarter decisions – You thrive on tracking sales, conversion rates, and ROAS.
- Enhancing the customer journey – You’ll create a seamless, intuitive online shopping experience.
- Testing & iterating for growth – A/B testing, UX tweaks, and checkout optimizations will be your tools.
- Collaborating across teams – You’ll work with marketing, operations, and sales to bring our vision to life.
Who You Are
You're a high achiever who thrives in a fast-paced, results-driven environment. You’ll succeed in this role if you…
✔ Live in the numbers – You make decisions based on data, not gut feelings.
✔ Think long-term but execute fast – Strategy and action go hand in hand for you.
✔ Obsess over the user experience – Every click, page, and step matters.
✔ Drive revenue like a business owner – You see sales targets as your personal challenge.
✔ Stay ahead of e-commerce trends – You’re always testing new tactics to outperform the competition.
✔ Communicate with clarity – You turn complex ideas into clear strategies for cross-functional teams.
Next Steps
This is not just another e-commerce job. This is your chance to own a digital growth engine at a company that’s making big moves. If this challenge excites you, apply now. If not, that’s okay—but this isn’t for you.
Ready to build something great? Apply today by sending your resume and compensation requirements to: careers@casualfurnitureworld.com
***Want to jump to the top of the list? Record a 2 to 3 minute introductory video and include a quick overview of our current website***
Job Type: Full-time
Pay: $85,000.00 - $145,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Outline your experience with developing and executing e-commerce strategies that led to significant revenue growth. Please provide an example with quantifiable results.
Work Location: Hybrid remote in Winston-Salem, NC 27103
Salary : $85,000 - $145,000