What are the responsibilities and job description for the Host/Server/Bartender position at Casual high Volume Restaurant?
Overview
We are seeking a dynamic and enthusiastic Host/Server to join our team in providing exceptional dining experiences. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring their needs are met throughout their visit. Your ability to communicate effectively and maintain a positive attitude will be essential in delivering outstanding customer service.
Responsibilities
- Greet guests warmly upon arrival and assist with seating arrangements.
- Manage reservations and walk-in guests efficiently to minimize wait times.
- Provide menus and explain daily specials while answering any questions about the menu items.
- Take food and beverage orders accurately using the POS system, preferably Aloha POS.
- Ensure timely delivery of food and drinks to tables while checking in with guests to ensure satisfaction.
- Handle guest inquiries and concerns promptly, demonstrating excellent guest relations skills.
- Maintain cleanliness and organization of the dining area, including resetting tables for new guests.
- Collaborate with kitchen staff and fellow servers to ensure smooth service operations.
Experience
- Previous experience in customer service or food service is preferred, particularly in a restaurant setting.
- Strong communication skills with an emphasis on phone etiquette when taking reservations or answering inquiries.
- Ability to work well under pressure in a fast-paced environment while maintaining a friendly demeanor.
- Familiarity with POS systems, particularly Aloha POS, is a plus but not required as training will be provided.
- A passion for helping others and providing excellent guest services is essential for success in this role.
Join our team and be part of an exciting environment where you can grow your skills in hospitality while making lasting connections with our guests!
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Evening shift
Ability to Commute:
- Toledo, OH 43623 (Required)
Ability to Relocate:
- Toledo, OH 43623: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $20