What are the responsibilities and job description for the IT Technician position at cat software services?
Support the program management team in creating the following artifacts:
- Adhere to established agile delivery standards
- Manage tasks in the Service Now system and ensure SLAs are met
- Ensure proper communication within tasks and customers are properly documented and articulated
- Image and deploy hardware in accordance with pre-defined imaging standards
- Assist end-user with software and data transfer
- Ensure non-standard new hire and refresh hardware are received in the Service Now system
- Maintain proper stockroom audits in the physical area and in the Service now stockroom
- Receive hardware as it arrives on site, inventory, and manage tasks
- Retrieve and restock old hardware
- Wipe assets and set for disposal in Service Now
- Coordinate with the Asset management team for proper disposal
- Report to office setting and work within EST 8-5 business hours
Job Type: Full-time
Pay: $20.86 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- 1099 contract
Schedule:
- 8 hour shift
Ability to Commute:
- Juno Beach, FL 33408 (Preferred)
Ability to Relocate:
- Juno Beach, FL 33408: Relocate before starting work (Preferred)
Work Location: In person
Salary : $21 - $25