What are the responsibilities and job description for the Key Account Specialist position at CAT?
TEAM UP WITH US!
The Key Account Specialist will implement business strategies set forth by senior management and participate in improving the business by administering and evaluating short and long term objectives for the parts store as well as offering potential alternatives to existing methods.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO:
- Assist with monthly and annual budgeting and forecasting.
- Serve as a primary contact between assigned accounts and Product Support. Work with assigned PSSR to resolve all issues and/or concerns.
- Review, setup and maintain parts marketing programs.
- Maintain stock review reports, core reports, and sales reports.
- Maintain and upload applicable registrations including warranty claims.
- Maintain weekly communication on backorder report and expedite accordingly.
- Provide weekly core report.
- Monitor, review, and chargeback core bad calls as applicable.
- Review and communicate quarterly or semi-annual returns as applicable.
- Assist in monthly and annual forecasting.
- Work with CSAM and PSSR to maintain up to date account.
WHAT YOU'LL NEED:
- Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Ability to read, write, interpret, convey, and receive information in written, verbal, and diagram form.
- Ability to remain calm during emotional or escalated circumstances with customers or other employees.
- Solution oriented mind set.
- Strong time-management skills for self and others.
- Ability to present information in group settings to train or inform employees or customers.
- Must have valid driver’s license.
WHY WORK WITH US?
- We like to take care of business and have fun doing it!
- We offer health, dental, vision, life, and more as a comprehensive benefits package.
- Don’t you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Required travel up to 20%.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
