Driver

Summary

ARE YOU READY FOR AN ADVENTURE? BECOME A MOTOR TOUR GUIDE WITH THE Catalina Island Company! Take guests on guided island tours in our customized H1 Hummers and uniquely designed island vehicles.

Share the most incredible views of beautiful Catalina Island while providing ecological, historical and fun information.

Search the interior for wild bison, Catalina foxes & Bald eagles with your guests, and create memories worth repeating!

Supervision Received and Exercised

Under general supervision, performs a variety of tours & excursion activities for Catalina Island visitors. Performs pre-trip vehicle inspection and safety checks.

Drives the island's interior and city roads and ensures each guest has an enjoyable and memorable experience; and performs related work as required.

This position is subject to drug and alcohol testing.

Distinguishing Characteristics

This is an advanced level classification in the Motor Tours & Activities series responsible for performing a variety of driving and spiel / narrative functions as well as performing a variety of routine daily vehicle inspections (DVIR), interacting with guests and exemplary customer service skills.

Essential Duties and Responsibilities

Management reserves the right to add, modify, change, or rescind the work assignments of various positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

The incumbent is responsible for :

Drive tours through the town of Avalon and out into the interior of the Island

Always ensure exemplary customer service skills

Deliver commentary on the island history, wildlife, flora & fauna

Properly document pre-trip inspections & passenger counts

Properly document any accidents or incidents

Qualifications

Minimum Qualifications

Must have a valid commercial Driver’s License with a clean record

Must have passenger endorsement

Must be able to work in a fast-paced, deadline driven environment

Must have exemplary customer service skills

Must be able to deliver a commentary whilst driving passengers

Education and Experience :

Must be a minimum of 21 years of age

Previous tour driver experience & airbrake endorsement preferred

High School / GED diploma

Knowledge of :

• Principles and practices of record-keeping.
• Principles and practices for providing an elevated level of customer service.
• Modern office practices, methods, and computer equipment and applications.

Ability to :

• Learn new skills and tasks with a willing eagerness
• Work comfortably at heights.
• Fully complete required site-specific safety training and pass written and practical skills tests.
• Obtain valid CPR, AED, and First Aid certification.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies, and procedures.
• Independently keep touring guidelines, routes and timelines.
• Demonstrate strong customer service skills and establish, maintain, and foster positive and effective working relationships.
• Complete DVIR records and files as required by USDOT
• Use English effectively to communicate in person, and in writing.
• Pass drug screening requirements.
• Obtain the Naturalist certification through the Catalina Island Conservancy.

Licenses and Certifications :

At time of appointment, a valid commercial Driver’s License with passenger endorsement and satisfactory driving record that is maintained throughout employment.

Physical Demands

Visual acuity and the ability to hear in order to clearly communicate to managers, coworkers, guests and vendors

Must be able to lift up to 40 lbs.

Must be able to sit, stand or walk for extended periods of time

Must have finger to hand dexterity, ability to grip controls, tickets

Must be able to bend, kneel and crouch

Must be able to work in an inside and outside environment with varying temperatures ranging from 40 90 degrees Fahrenheit

Must pass a Background and Drug Screening

Must be able to drive at night

Environmental Elements

Operators of tour buses and offroad tour vehicles work primarily in an outdoor environment with moderate noise levels. May work in cold and hot temperatures, or inclement weather conditions.

Tour vehicle operators will interact with individuals in interpreting and enforcing rules, policies, and procedures.

Working Conditions

Drivers may be assigned an on-call and irregular work schedule, including weekends, early mornings, evenings, and holidays.

Benefits

This position offers a highly competitive salary, various levels of pay apply to specific type of driving task being carried out.

Both Full Time and Part Time positions receive discounts in F&B outlets in the company and discounted hotel rooms and activity tours.

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Collective Bargaining Unit, Teamsters Local 495 Union Position. Collective Bargaining Agreement in place. Applicant must abide by contract rules and regulations.

Background checks will be run on all applicants.

Last updated : 2024-11-02

Salary : $23