What are the responsibilities and job description for the Documentation Specialist position at CATALIS?
Company Overview
Catalis is a pioneering government technology company that specializes in Software as a Service (SaaS) and integrated payments solutions. Our innovative offerings empower various government entities at the municipal, county, state, and federal levels to streamline processes, enhance efficiency, and deliver better services to the public.
We are committed to leveraging technology to simplify government interactions, making them faster and more accessible. Join us on our mission to revolutionize the way governments interact with citizens.
Job Description
The Technical Writer will be responsible for creating and maintaining high-quality online documentation for our clients. This involves collaborating with cross-functional teams to develop comprehensive documentation, including Trailheads for the Salesforce System and Knowledge articles. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to manage multiple projects simultaneously.
Key Responsibilities
Catalis is a pioneering government technology company that specializes in Software as a Service (SaaS) and integrated payments solutions. Our innovative offerings empower various government entities at the municipal, county, state, and federal levels to streamline processes, enhance efficiency, and deliver better services to the public.
We are committed to leveraging technology to simplify government interactions, making them faster and more accessible. Join us on our mission to revolutionize the way governments interact with citizens.
Job Description
The Technical Writer will be responsible for creating and maintaining high-quality online documentation for our clients. This involves collaborating with cross-functional teams to develop comprehensive documentation, including Trailheads for the Salesforce System and Knowledge articles. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to manage multiple projects simultaneously.
Key Responsibilities
- Develop and maintain accurate and up-to-date documentation for our clients
- Collaborate with Operational resources to document processes and systems
- Communicate complex technical information effectively to diverse audiences
- Work closely with stakeholders to ensure documentation meets their needs
