What are the responsibilities and job description for the Technical Writer position at CATALIS?
Job Description
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public.
Key Responsibilities:
Requirements:
About Catalis
Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public.
Key Responsibilities:
- Complete and update all Trailheads for the Salesforce System.
- Complete and maintain Knowledge articles.
- Create new documentation as new features and functionality is created.
- Navigate new software and describe within Trailheads and Knowledge articles.
- Edit and proofread and make corrections where necessary.
- Work closely with Operational resources to document processes and systems.
Requirements:
- 2-4 years experience in technical writing.
- Experience with Salesforce database.
- Ability to communicate technical components effectively (written).
- Experience with JIRA is a plus.
About Catalis
Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
