What are the responsibilities and job description for the Salesforce Solutions Architect position at Catalyst Consulting Group?
Who We Are
Catalyst is a leader in delivering elegant, high-impact solutions designed, built, and implemented by our world-class team, exceeding our clients’ expectations, and setting them up to delivery first-class services to their customers. And though we are made up of highly sought-after technologists, analysts, designers, and managers, we are so much more! We are artists, athletes, musicians, culinary experts, reading enthusiasts, parents, and friends mixing our diverse backgrounds with our united passion and expansive technical knowledge to deliver WOW solutions.
As a Lead Solutions Architect for our Salesforce Practice, you will own the overall design, integrity and strength of the solution while recommending best practices based on our clients’ business needs. You will use your deep understanding of the Salesforce platform and products along with your first-rate people skills to map business requirement to system/technical requirements, write design and technical specifications, communicate your solution vision to stakeholders and delegate work to business analysts, consultants, and developers. You will also provide mentorship and thought leadership to the other Salesforce professionals working alongside you.
Responsibilities include:
- Conduct research into clients’ use of Salesforce, producing a report of findings with recommended steps and a roadmap for Salesforce solutions,
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
- Review solutions and recommend improvements,
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
- Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
- Provide guidance on user story writing style,
- Ensure success and acceptance criteria are defined for each story,
- Describe and illustrate designs with appropriate justifications,
- Ensure documentation of the steps for testing,
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- Collaborative project and workstream planning.
- Experienced in driving conversations at all levels of the client from project team to C-suite
What you’ll need to be successful:
- 5 years’ experience leading Salesforce implementation projects,
- Excellent communication skills – written, verbal and interactive during in-person and virtual meetings; and the ability to tailor communications to multiple audiences at all levels,
- A pro-active, entrepreneurial attitude,
- Strong analytical skills with the ability to observe trends and actively make suggestions based on results,
- Available and responsive to questions, clarifications, and instructions,
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence,
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy,
- Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals.
- Experience with Litify or other Salesforce legal case management applications a plus.
- Experience with code and compliance a plus
How we’ll set you up for success:
- Competitive salary,
- Ample time off (starting at 36 days),
- Company computer,
- Home office set-up assistance,
- Autonomic work schedule,
- Virtual and in-person social events,
- Training & certification reimbursement,
- Professional growth opportunities.
