What are the responsibilities and job description for the Referral Coordinator NTX position at Catalyst Health Group?
Job Summary
The Referral Coordinator will help our community thrive by coordinating all aspects of the referral process to ensure comprehensive patient care including referral activity between the patient, physician, specialty office, and primary care office. Additionally, the coordinator is responsible for assessing the current process, identifying opportunities for improvement and implementing changes as necessary. We are a culture that is unabashedly driven by purpose. We are making a difference to our patients and providers while growing at an accelerated rate.
Every day, we support the health journey of patients by authentically living our core values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. If you love serving others and would like to make a material difference in an industry-transforming organization, then we invite you to apply to this role. We are recognized as one of the Top 100 Places to Work by The Dallas Morning News, and we have been awarded as one of the fastest-growing privately held companies by SMU Cox.
Role And Responsibilities
The Referral Coordinator will help our community thrive by coordinating all aspects of the referral process to ensure comprehensive patient care including referral activity between the patient, physician, specialty office, and primary care office. Additionally, the coordinator is responsible for assessing the current process, identifying opportunities for improvement and implementing changes as necessary. We are a culture that is unabashedly driven by purpose. We are making a difference to our patients and providers while growing at an accelerated rate.
Every day, we support the health journey of patients by authentically living our core values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. If you love serving others and would like to make a material difference in an industry-transforming organization, then we invite you to apply to this role. We are recognized as one of the Top 100 Places to Work by The Dallas Morning News, and we have been awarded as one of the fastest-growing privately held companies by SMU Cox.
Role And Responsibilities
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. This tracking will use an IT platform.
- Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
- Establish and maintain relationships with identified service providers.
- Ensure that referrals are followed up on and addressed in a timely manner.
- Other duties as assigned.
- High School Graduate
- Strong customer service focus
- Effective verbal and written communication skills
- Teamwork orientation
- Organized and able to manage competing priorities
- Resourcefulness in problem solving
- Able to take and follow through with delegated tasks and accountability
- Proficient Computer skills
- Process oriented
- Able to produce high quality outcomes with minimal supervision
- We are the fastest growing privately held company for 3 years in a row
- We were voted the best place to work by the Dallas Morning News
- Healthcare Trailblazer of the year award
