What are the responsibilities and job description for the Customer Sales Representative position at Catalyst Nutraceuticals?
Job Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. Your ability to build rapport with customers and understand their needs will be crucial in driving sales and ensuring customer satisfaction.
Responsibilities
- Engage with customers through various channels, including phone, email, and in-person interactions.
- Provide accurate information about products and services, addressing customer inquiries and concerns promptly.
- Process sales transactions efficiently while maintaining a high level of accuracy.
- Identify customer needs and recommend appropriate solutions to enhance their experience.
- Follow up with customers to ensure satisfaction and resolve any issues that may arise.
- Collaborate with team members to achieve sales targets and improve overall customer service quality.
- Maintain an organized record of customer interactions and transactions.
Qualifications
- Proven experience in customer service or sales roles is preferred.
- Strong communication skills, both verbal and written, with the ability to engage effectively with diverse customers.
- Excellent problem-solving skills and a proactive attitude towards resolving customer issues.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Familiarity with CRM systems or sales software is a plus but not required.
- A positive attitude, eagerness to learn, and a commitment to delivering outstanding service.
Join us in creating memorable experiences for our customers while contributing to the growth of our company!
Job Types: Full-time, Part-time
Pay: $53,934.00 - $58,635.00 per year
Expected hours: 26 per week
Schedule:
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Buford, GA 30518 (Preferred)
Ability to Relocate:
- Buford, GA 30518: Relocate before starting work (Preferred)
Work Location: In person
Salary : $53,934 - $58,635
