What are the responsibilities and job description for the Product Expert position at Catapult Employers Association?
We are seeking an experienced Product Expert to join our team at Catapult Employers Association. The ideal candidate will have a strong background in customer-facing roles and excellent analytical skills.
Key Responsibilities:
- Conduct thorough market research to analyze trends and identify new opportunities for growth.
- Builddurable relationships with customers by providing exceptional service and resolving product-related issues promptly.
- Deliver engaging product demonstrations and training sessions to clients, owners, and design firms.
- Collaborate with design and engineering teams to strategize and plan for product releases and events.
- Stay up-to-date on new product offerings and assist with planning and promoting new launches.
- Explore new market opportunities to drive business growth.
- Attend workshops and courses to enhance expertise and stay current in the industry.
Qualifications:
- A minimum of 2 years of experience in a customer-facing role.
- Strong customer service and interpersonal skills with effective communication abilities.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Able to thrive in a fast-paced environment and work well within a team.
- A can-do attitude with a focus on being a team player.
- Ability to lift a minimum of 20 lbs.
- Willingness to drive to the company warehouse when needed.
