What are the responsibilities and job description for the Sr Splunk Engineer position at Catapult Federal Services?
Sr Splunk Engineer
A Senior Engineer is an individual who can operate independently and will be entrusted with delivering success for customers to achieve predetermined goals aligned with a statement of work. To be successful in this role, a Level I / III Engineer will be expected to specialize in a capability aligned with service practices while also contemplating which future opportunities they would like to explore. They will be expected to execute all tasks provided in a statement of work in a timely fashion and to communicate any unexpected complexities that may arise to senior leadership. This individual may be the most senior engineer on a project and will be expected to assist Associate and Level I / II Engineers with tasking. Excellent communication skills are essential for this role, as these individuals will interact with clients regularly.
How you'll make an impact :
Maintain a master’s understanding of the chief technologies they will be responsible for.
Have an advanced understanding of major technologies that will surround the chief technology in their environment.
Lead a team of engineers in developing workflows focused on tackling complex issues in an effort to solve problems efficiently. When necessary, provide mentorship for Associate, Level I, and Level II Engineers who may require it.
Spend 5% of their time focusing on developing corporate strategy, assisting with brand identity, and supporting operations.
Spend 5% of their time focusing on training and fine-tuning skills.
Spend 10% of their time managing the day-to-day operations of their team members and their respective career development efforts.
Spend 80% of their time on engagement delivery.
Engagement Management :
Serve as a level of mentorship for Associate, Level I, and Level II Engineers.
Report any issues with the team to senior leadership, as well as any kudos or positive feedback.
Execute all tasks outlined in the scope of work and follow standard operating procedures with no direct oversight.
Provide assistance for a detailed view of notable events, workbook for open investigations, and risk analysis scoring system.
Assist and recommend actions in security operations center tier I and tier II incident response incidents.
Assist in ES tuning performance by editing, creating search language of searches to modify and reduce the number of notables and removal of low-value searches. Assist in configuration of correlation searches, dashboard searches, risk modifiers, threat intelligence feeds, workflow actions, and Enterprise Security content.
Automate issue resolution and compliance reporting to lower time on detection and time on mitigation for security organizations.
Integrate Splunk Mission Control, Splunk Security Orchestration, Automation Response (SOAR), and / or other customer-approved security product applications utilizing Enterprise Security.
Utilize data thresholds, trend-based conditions, and behavioral pattern recognition.
Client Engagement :
Develop and maintain strong relationships with clients to ensure satisfaction.
Adhere to availability standards for responding to client inquiries.
Lead the communication of technical concepts effectively to clients.
Identify and communicate cross-sell and up-sell opportunities with the account team across services.
Keep a pulse on the job market with advanced job matching technology.
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