Part-Time Donor Engagement Officer

Part-Time Donor Engagement Officer

The Donor Engagement Officer will serve as an integral part of the fundraising team, fostering relationships with donors to advance the mission of our non-profit partners. This part-time role is focused on cultivating, stewarding, and retaining donors while providing meaningful engagement to strengthen donor loyalty and leave them with a good feeling about the organization through our highly personalized telephone outreach programs.

We build strong donor relationships that will leave a lasting legacy for our non-profit partners.

Key Responsibilities

· Build and maintain strong relationships with individual donors.

· Conduct personalized outbound calls to current and prospective donors to convey the organization’s mission, increase support, share updates, and ensure they feel valued.

· Maintain accurate records of all donor interactions within the organization’s CRM system ensuring donor information is up-to-date and reports are accurate with effective follow-up.

· Identify opportunities to further engage donors through additional giving or involvement with the organization.

· Meet performance goals and KPIs, including call handling time and prospect satisfaction metrics.

· Passion and understanding of the organization's mission and goals with the ability to convey the importance of donor contributions and the impact of their gifts.

· Support annual giving campaigns and other fundraising efforts as needed.

Qualifications

· Excellent interpersonal and communication skills, both written and verbal.

· A passion for building relationships and a donor-centered approach.

· Ability to actively listen to donors and respond to their questions or concerns.

· Ability to engage with individuals from diverse backgrounds in a professional and empathetic manner.

· Strong organizational skills and attention to detail.

· Ability to manage multiple priorities.

· Experience with CRM systems and donor databases is a plus.

· Previous experience in fundraising, or customer service is preferred.

Position Details

· Part-Time: Flexible schedule, with approximately 15-20 hours per week.

· In-office: This position requires daily report to the Henderson office.

· Compensation: Competitive hourly rate commensurate with experience.

· Ongoing training and development opportunities.

· This role offers an excellent opportunity for someone passionate about relationship-building and philanthropy to make a meaningful impact while working in a flexible, part-time capacity.

Why Join Catapult Fundraising?

· Play a pivotal role in helping to raise funds for good causes and helping others in need.

· Work with a passionate, dedicated, and dynamic team within our positive and supportive work environment.

· Enjoy flexible, part-time hours that can fit in with your schedule.

· Competitive hourly pay with potential for performance-based incentives.

· Ideal for retirees, homemakers, parents, military spouses, and teachers.

At Catapult Fundraising, we take pride in being an equal opportunity employer.

To be considered, you must call (702) 529-4084 and leave a voicemail message introducing yourself with your full name, state you reside in, and reading script below verbatim.

"In the email, Shari and Brian wrote about their experience with the Autism Spectrum Disorder Foundation and the tremendous impact it had on their life.

They learned about ASDF through a friend of and applied for the Social Skills Camp Scholarship Program and were pleased to learn that their sons had been selected! ASDF aids in supporting children with an autism spectrum disorder by providing information, education and financial assistance to their families and relevant community service organizations.

In the letter, Shari and Brian also asked you to reflect on your own connection to ASDF and keep in mind the variety of programming and resources they provide to so many individuals who truly benefit from these services and scholarships. With these thoughts in mind, how would you feel about joining other ASDF friends by making a gift of $1, monthly over the next year, for a total gift of $12?"

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Did you fully read the job requirements and instructions?

Ability to Commute:

• Henderson, NV 89014 (Required)

Work Location: In person

Salary : $20 - $25