What are the responsibilities and job description for the Service Technician position at Catapult Solutions Group?
Job Description
Job Description
Service Technician
Field Service / Onsite Service
Pinellas Park, FL - In Office / On Road
Full-time (Overtime and Weekends as needed)
About Our Client
Established in 1959, our client is a worldwide leader in end-of-line packaging machinery solutions. The company designs, manufactures, and services a diverse line of wrapping and packing equipment customized to meet the needs of its global customers. With operations in the United States, Mexico, the Middle East, and India, our client remains a family-owned business, focused on the dairy and beverage industries.
Job Description
Working in a fast-paced manufacturing environment at end-of-line testing for pneumatics, PLC controls, electrical circuits, VFDs, and mechanical components. This position requires both working in the factory and traveling for equipment installation, repair, and customer on-site training. We are seeking experienced Service Technicians to service our packaging machines onsite and at customer facilities. Candidates should possess a technical degree with 3 years of relevant work experience and be able to travel frequently.
Duties and Responsibilities
Debug and test new equipment prior to Factory Acceptance Test (FAT).
Prepare detailed service reports daily.
Perform Factory Acceptance Test for customer.
Install and test new equipment and / or upgrades at customer's facility.
Train customer's personnel on the operation of Original Equipment.
Perform preventive and corrective maintenance of Equipment.
Travel on short notice and work weekends when necessary.
Diagnose and troubleshoot machinery problems over the phone.
Document service calls.
Work and exchange information with Engineering and Manufacturing areas.
Communicate with different levels of customer's organization.
Build a strong and professional customer-service relationship and become a trusted adviser to customers.
Understand and follow safe practices and requirements of safety established by OSHA.
Performs other duties, as required.
Required Experience / Skills
3 years work experience in related field (proven work experience may substitute for degree).
Must have or be able to obtain Passport and Visas for international travel.
Must have valid driver's license.
Great mechanical aptitude.
Understanding of technical blueprints : mechanical and electrical.
Strong mechanical & technical background with experience with pneumatics, PLCs, VFDs, and electrical circuits. Preferably on packaging equipment.
Ability to diagnose problems with equipment, collect data, establish facts, and draw valid conclusions.
Experienced at performing FAT / SAT and filling documentation related to it.
Great communication skills to work with customers.
Ability to train others.
Must be able to work without direct supervision when on job sites.
Able to execute tasks in a dynamic and changing environment.
Ability to work effectively with a diverse workforce.
Capable of travel both domestically and internationally.
Skilled in the use of micrometers, calipers, multimeter, and inspection devices.
Proficient on metric system.
Microsoft Office Applications.
Nice-to-Haves
Programmable Logic Controller : 3 years (Preferred)
Equipment Maintenance : 3 years (Preferred)
Education
Technical degree in Maintenance, Mechatronics, PLC or related field of study.
Pay & Benefits Summary
Pay : From $27.00 per hour (commensurate with experience).
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Call-to-Action
Apply now to become part of our dynamic team and help shape the future of packaging solutions!
Salary : $27
