What are the responsibilities and job description for the Eligibility Specialist II (IMC II) Bilingual required (Spanish) position at Catawba County Government?
Are you a self- directed, organized individual who would thrive multi-tasking in a fast paced office environment? Do you desire to help others who cannot afford the cost of food? Catawba County Social Services is recruiting for a bilingual (Spanish-English) Eligibility Specialist II to determine eligibility for public assistance/economic services programs, specifically for Food and Nutrition Services (FNS).
ADDITIONAL INFORMATION:
- Position requires applicants to possess bilingual speaking skills (Spanish-English) to meet citizens’ needs. Extra duty pay is provided for bilingual skills.
- Salary is negotiable for applicants who are fully qualified. (1 year or more of Income Maintenance experience in Medicaid or Food and Nutrition Services eligibility)
- Applicants must possess one year of experience in income maintenance eligibility in a Department of Social Services in order to be fully qualified. However, trainees may be accepted. Trainee pay is $39,729.10 per year for the first year.
- Determine eligibility for program by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
- Interpret State and Federal guidelines and determining how they apply to each individual situation
- Educate clients to assure they are fully aware of the change reporting requirements
- Manage an ongoing caseload by re-determining eligibility and reacting to numerous changes under strict deadlines
- Referral of applicants/recipients to other social services programs and community services
- Manage data in a complex software system
- Associates degree in Human Services, Business, or a closely related field and 1 year of experience as an Income Maintenance Caseworker; or
- High School diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information and 1 year of experience as an Income Maintenance Caseworker
Additional Requirements:
- Ability to self-initiate, with strong organizational and multi-tasking skills
- Excellent people skills, patience, and willingness to work with a variety of personalities
- Strong computer skills with the ability to maneuver in complex software systems, including excellent typing and keyboarding skills
- Capacity to learn and work quickly, and a strong will to learn and succeed
- Analytical skills to read, interpret, and apply complex rules and regulations
What can we offer you?
- Working with a dynamic team dedicated to providing excellent customer services
- Interaction with a variety of people on a daily basis
- A challenging environment where you can use your high level technical skills
- A professional office environment
- Job stability in a committed organization, with a nice benefit package
- A rewarding career, impacting the lives of others
Salary : $39,729 - $41,820
