Librarian III - (St. Stephens)

Position Description

Catawba County Library System is recruiting for a professional Librarian III with excellent customer and information services, programming, collaboration, and outreach skills, who is enthusiastic about the value of early literacy and lifelong learning. The County seeks a superior coach and facilitator who can inspire teamwork and commitment while serving as the supervising librarian at the St. Stephens Branch Library. This Librarian III position will help implement the library’s comprehensive vision and mission - to empower lives and build our community by bringing people, information and ideas together. As the supervising librarian, this position facilitates and provides professional library services to customers of all ages, meeting the needs of the St. Stephens community and overseeing branch operations and personnel. Schedule includes rotating evenings and weekend to open/close library.

Responsibilities

• Provides excellent customer service through a full range of circulation desk services, including checking in and out materials, emptying book drop, setting up library card accounts and resolving account issues, locating reading materials, conducting sales of materials and supplies, accepting fees, placing holds, and transferring items. Helps to maintain a welcoming, friendly, and inclusive environment in the library.
• Plans, coordinates, facilitates, and actively promotes a variety of inclusive library programs, services, and outreach initiatives; actively engages with the community through partnerships with local organizations, participation in community events, and collaboration with schools and other educational institutions.
• Provides excellent customer service by providing advanced reference, research, and technology assistance to library users.
• Provides excellent customer service by assisting patrons in the use of computers, personal technology devices, copiers, scanners, faxes, and the library’s online resources.
• Collaborates with the collection development team to select new resources, conduct collection assessments, and evaluate materials for potential deselection, enhancing the library's collection.
• Assist in the development and enforcement of library policies and procedures.
• Maintains all library resources including print, non-print and periodicals to facilitate user access. Shelves all materials and performs shelf maintenance.
• Designs and creates displays that highlight culturally diverse populations and/or promote new or interesting library resources.
• Supervises library operations including opening/closing, staff scheduling, daily workflow, manages emergencies, addresses patron concerns, and handles facility issues.
• Oversees recruitment, interviewing, and selection of new team members, interns, and volunteers; Implements effective onboarding and training for seamless integration.
• Ensures running of reports, administering surveys, ordering/maintaining supplies for branch, and maintain statistics for library outcomes.
• As supervisor, provides leadership in training, coaching, and conducting annual employee evaluations.
• Participates in professional development activities and contributes feedback for employee performance appraisals.
• Reconciles cash register, coin op machines, and Friends of the Library funds.

Qualifications

• NC Public Library Certification (may obtain following hire)
• A valid driver's license with a safe driving record
• Ability to maintain excellent working relationships with staff, other County employees, community leaders, and the general public, which includes promoting community interest in library services
• Considerable knowledge and experience of library services, technologies, devices, and platforms with the ability to problem solve and assist others
• Excellent written and oral communication skills
• Strong analytical thinking skills
• This position is considered light duty, lifting up to 25 pounds on a regular basis.

Additional Information

• Progressive supervision/management experience in a library, including supervision of professional staff and library services/programs
• Notary Public (or willing to obtain upon hire)

Catawba County Benefits
As of 7/1/2024:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization. Available benefits include:


Health Care

• Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
• Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren) and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
• Vision Care: Coverage is available, at group rates, for employee and dependents, with 2 plan options to choose from.
• Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
• Flexible Spending Accounts: Pre-tax accounts which can be used to pay for qualified out-of-pocket medical, dental, vision expenses.

• Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services offered both in person and through telehealth. Acute care available to employee’s children ages 5-17 regardless of health insurance coverage and for employee’s adult children (ages 18-26) or employee’s spouse if covered on the county’s health insurance.
• Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education and more.
• Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

• Annual Leave: Full-time employees earn from 10-21 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
• Sick Leave: Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
• Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
• Flexible work schedules.
• Time off for activities that support our local schools.
• Continuing educational assistance.
• Discount tickets to recreational venues.
• Employee appreciation days/activities.
• Tax-free flexible spending account to pay for dependent care.

• Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
• 401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
• Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
• Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
• Life Insurance: Death benefit equal to one times employee’s annual salary with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
• Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
• Long Term Disability: Available through payroll deduction at group rates.
• Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).