What are the responsibilities and job description for the Appointment Scheduler position at Catawba Women's Center?
Overview
We are seeking a detail-oriented and organized Appointment Scheduler to join our team. This role is essential in ensuring efficient scheduling and management of patient appointments while maintaining compliance with healthcare regulations. The ideal candidate will have a strong background in office management, patient service, and medical records, along with excellent communication skills to provide exceptional support to both patients and healthcare providers.
Responsibilities
- Schedule and coordinate patient appointments, ensuring optimal use of resources and time.
- Verify insurance information and manage documentation related to patient care.
- Review care plans and medical records to ensure all necessary information is available for appointments.
- Maintain compliance with HIPAA regulations while handling sensitive patient information.
- Serve as the first point of contact for patients, providing excellent customer service and addressing inquiries or concerns.
- Assist with front desk operations, including answering phones, greeting patients, and managing office supplies.
- Collaborate with healthcare providers to streamline appointment processes and improve patient flow.
Requirements
- Proven experience in office management or a similar administrative role within a healthcare setting.
- Knowledge of insurance verification processes and documentation review.
- Familiarity with medical records management and patient service protocols.
- Strong understanding of HIPAA regulations and commitment to maintaining confidentiality.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Effective communication skills, both verbal and written, to interact professionally with patients and staff.
- Proficiency in using office software and scheduling systems.
If you are passionate about providing outstanding support in a healthcare environment and possess the required skills, we encourage you to apply for this vital role as an Appointment Coordinator.
Job Type: Full-time
Pay: From $16.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Life insurance
- Opportunities for advancement
- Uniform allowance
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Hickory, NC 28602 (Required)
Ability to Relocate:
- Hickory, NC 28602: Relocate before starting work (Required)
Work Location: In person
Salary : $17