What are the responsibilities and job description for the Server/FOH Lead position at Catch 25 Seafood & Brewery?
Overview
We are seeking a motivated and experienced Front of House Team Leader to join our dynamic team in the hospitality industry. The ideal candidate will have a passion for delivering exceptional customer service and possess strong leadership skills. As a Front of House Team Leader, you will oversee daily operations, ensuring that our guests receive the highest quality dining experience in a fast-paced environment. Your expertise in food service and hospitality will be crucial in guiding our front-of-house staff and maintaining our standards of excellence.
Responsibilities
- Lead and manage the front of house team, ensuring efficient operations and exceptional customer service.
- Train, mentor, and motivate staff to deliver outstanding dining experiences.
- Oversee food preparation and presentation to ensure compliance with food safety standards.
- Manage reservations, seating arrangements, and guest interactions to optimize flow and satisfaction.
- Collaborate with kitchen staff to ensure timely service and quality of food offerings.
- Handle customer inquiries, complaints, and feedback with professionalism and care.
- Assist in planning and executing special events or banquets as needed.
- Maintain cleanliness and organization of the front-of-house area.
Requirements
- Proven experience in food service or hospitality roles, preferably in a leadership position.
- Strong knowledge of food safety regulations and best practices.
- Excellent customer service skills with the ability to handle high-pressure situations.
- Experience in fine dining or banquet settings is highly desirable.
- Familiarity with restaurant operations, including bartending skills is a plus.
- Ability to work flexible hours, including evenings and weekends as required.
- Strong communication skills and ability to work collaboratively with diverse teams.
Join us as we strive to create memorable experiences for our guests while fostering a positive work environment for our team!
Job Type: Full-time
Pay: $15.17 - $15.73 per hour
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $15 - $16