General Manager (GM) Indoor Playground

• Loves People!
• Cultivates a strategic team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level.
• Assures execution of staff training programs.
• Assures staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience.
• Leads and influences management staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
• Select and develop Department Heads for more responsibility or internal promotability into management program.
• Insures execution of all employee recognition and incentive programs as documented
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.

• Maintain systems which insure overall fiscal responsibility for inventory, etc.
• Responsible for all aspects of the operation including entertainment, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.

Guests: Consistently meet the standard for the guest experience (quality of operations)

• Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Maintain a safe and secure environment for all D&B guests and staff
• Continuously improves operational execution through attention to detail and adherence to Catch Air operating standards and philosophies.
• Ability to enthusiastically interact with others
• Shares work knowledge and experiences with co-workers
• Adaptability, flexibility, general enthusiasm for the business
• Excellent pace and energy, self-motivated
• Strong communication skills; ability to write and verbally communicate in a clear and concise manner
• Ability to establish working relationships with all employees, management and vendors
• Ability to maintain and project professionalism, internally and externally, at all times
• Courteous/nice/spirit of generosity
• Can create and communicate a vision for the store
• Exercises good judgment in decision making
• Flexible in approach; can readily adapt to business and team needs and changes
• Excellent teaching and coaching skills
• Holds self-accountable for high personal standards of conduct and professionalism
• Respect for individuals (customers, vendors, and employees)
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Innovative and strategic thinker. Capable of developing compelling culinary strategies
• Strong statistical inclination, able to synthesize data into concise business tactics Innate ability to inspire team
• Ability in developing team members in areas of responsibility

Job Type: Full-time

Pay: $45,000.00 - $59,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Catch Air team requires routine cleaning and sanitizing of all hand contact surfaces

Ability to commute/relocate:

• Paramus, NJ 07652: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising experience: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: One location

Salary : $45,000 - $59,000