Front Desk Admin (salon and spa)

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to handle various administrative tasks efficiently and have a strong sales ability.

Responsibilities

• Greet and assist guests upon arrival, ensuring a warm and friendly welcome.
• Manage check-in and check-out processes efficiently while maintaining accurate guest records.
• Answer phone calls promptly, addressing inquiries and providing information about services and amenities.
• Maintain the front desk area in a neat and organized manner, ensuring all materials are stocked and accessible.
• Handle reservations using computerized systems, ensuring accuracy in bookings and guest information.
• Perform clerical duties such as filing, data entry, and managing correspondence as needed.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Call all leads for appointments.

Skills

• Strong computer literacy with experience in salon software.
• Excellent phone etiquette with the ability to communicate clearly and professionally.
• Previous experience in a front desk or admin position required.
• Ability to multitask while maintaining attention to detail in a fast-paced environment.
• Strong organizational skills with the capability to manage files and documentation effectively.
• A proactive attitude with a focus on providing outstanding customer service.
• Must be able to facilitate sales.
• Must be able to make lead calls.

*

• Join our team as a Front Desk Agent where your skills will contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 20 – 40 per week

Schedule:

• 8 hour shift

Ability to Commute:

• Spring Hill, TN 37174 (Required)

Work Location: In person

Salary : $17