What are the responsibilities and job description for the Loan Support Officer position at Cathay Bank - Headquarters?
Loan Support Officer
Los Angeles, CA, USA Req #2324
Thursday, December 12, 2024
People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Following established policies and department procedures, responsible for underwriting less complex new and renewed credits, modifications, and amendments. Support Loan Officers in customer service and loan processing. Assist in monitoring and training assistant-level staff.
ESSENTIAL FUNCTIONS
- Support lending team's customer service and loan processing
- Underwrite less complex new and renewed credits, modifications, and amendments
- Provide quality customer service and follow up on outstanding items
- Prepare required disclosure information within designated time frames
- Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality customer service while adhering to given deadlines
- Assist with mentoring and training loan assistants
QUALIFICATIONS
OTHER DETAILS
25.00 - $33.66 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy .
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English. Supplement- English
Clic aqui para ver la EEO es la Ley poster en espanol. Poster- Spanish
Clic aqui para ver la EEO es la Ley suplemento en espanol. Supplement- Spanish
EEO Poster- Chinese
EEO" Supplement- Chinese
Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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Salary : $25 - $34
