What are the responsibilities and job description for the Trade Account Manager position at Cathay Pacific?
Company Description
Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business, but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!
Role Introduction
Cathay Pacific Airways is looking for an ambitious individual to join the Sales and Distribution team in Dallas. The successful candidate will achieve and exceed the agreed Trade Sales targets through intelligent use of data. Continuously seek to acquire new business and establish Cathay in new markets while proactively negotiating and managing existing Agency (including Online Travel Agencies) sales and accounts and indirect sales channels.
Key Responsibilities
Revenue Generations
Academic Qualifications
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action(AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.
If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
Move Beyond! To move people forward in life - We are the people behind Cathay Pacific. We are proud of our Hong Kong heritage but equally proud of the global, diverse workforce that makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. We are a complex global business, but we are also family. And whether we are in the cockpit or behind a desk, moving cargo, checking our passengers in or ensuring they are safe and comfortable while in the air, we are all one team, focused on delivering one world-class airline operation. Join us and discover just how far you can go!
Role Introduction
Cathay Pacific Airways is looking for an ambitious individual to join the Sales and Distribution team in Dallas. The successful candidate will achieve and exceed the agreed Trade Sales targets through intelligent use of data. Continuously seek to acquire new business and establish Cathay in new markets while proactively negotiating and managing existing Agency (including Online Travel Agencies) sales and accounts and indirect sales channels.
Key Responsibilities
Revenue Generations
- Acquire high value global and local trade partners as per agreed targets using an insights driven approach
- Actively initiate and follow up on sales actions, obtain sales leads and dynamically seek new business
- Engage in consultative and insightful selling techniques and services with a dedicated focus on new business development
- Actively assist in transforming the culture from one of relationship-based selling to an insights-driven smarter selling ethos
- Ensure strong focus is given to seeking opportunities in the High-end leisure market including renewals and repeat business
- Ensure management of the local relationship for Global Trade Partners
- Service the existing portfolio in order to maintain and grow the value (focusing on revenue growth)
- Make regular sales visits to clients to conduct presentations, seminars, provide updates on products and services in order to enhance sales opportunities and facilitate sales process
- Ensure that prioritization allows for focus on the top revenue generating trade partners and actively seek ways to improve the quality of the revenue generated by the portfolio
- Negotiate rates, commissions and contracts in a timely manner against a background of data and yields to achieve the best return on investment and have a mutually beneficial outcome
- Ensure that a cohesive sales activity and marketing plan is in place and managed with each incentivized trade partner
- Actively search for new corporate sales leads through the Trade Partners and ensure these are passed on to the Corporate Sales teams
- Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive and prominent brand position and partner trust\
- Actively manage the cost of sales needed to generate the revenue within the mandated parameters
- Closely monitor the effectiveness of incentive schemes by conducting regular and timely performance reviews in order to maximize available and potential revenue and market share shift opportunities
- Actively promote the use of new tools and technology to enhance communication, convenience, efficiency and service experience
- Utilize Salesforce.com to manage new and existing customers and sales activities
- Utilize DDS to track the account performance
- Represent Cathay at industry and networking events
- Any other reasonable task as requested
- Emergency and Accident and Crisis Response responsibilities as required
Academic Qualifications
- Post-Secondary Diploma / Certificate in a relevant Sales or Business field or equivalent combination of education, training, and experience is required
- Three to four years recent experience in Sales
- Knowledge of, or experience in, the airline industry is a distinct advantage
- Excellent communication and interpersonal skills
- Demonstrable networking and relationship management skills
- Solid experience in working in an environment with targets and achieving targets
- Strong negotiation skills
- Respectable level of PC literacy in Word, Excel and PowerPoint
- Knowledge of MIDT, DDS and Sales Force Automation tool
- Adaptive to and embraces constant change
- Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer
- Must be willing and able to travel within North America and Hong Kong, if required
- Must have the right to live and work in the USA
Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
- Travel Privileges on Cathay Pacific Airways Global Network
- Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well.
- Generous 401K Matching Program
- Paid Holiday & Vacation
- LTD & Basic Life Insurance
- To learn more about Cathay Pacific as a Certified Great Place Employer –Please Click Here’
Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action(AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer.
If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: jobs@cathaypacific.com
