Manager, Community Housing Programs

MANAGER, COMMUNITY HOUSING PROGRAMS

Catherine McAuley Center - Scranton, PA

Full-time (37.5 hours/week) | $23-26/hour depending on experience

About Us:

The Catherine McAuley Center, founded by the Sisters of Mercy in 1984, is a respected non-profit organization serving people experiencing homelessness in Northeastern Pennsylvania through compassionate, comprehensive support and empowerment programs. Following the spirit of Catherine McAuley and the traditions of the Sisters of Mercy, we provide housing services, case management, and supportive programs that enable individuals and families to move from crisis toward independence and self-sufficiency.

Our comprehensive service network serves the entire community through emergency shelter services for individuals and families of all compositions, transitional housing programs, case management and housing assistance, family support services, a community food pantry, re-entry support and housing services, and additional community outreach initiatives.

Position Overview:

We are seeking a dedicated Manager, Community Housing Programs to oversee our community-based housing programs that include HUD Permanent Supportive Housing for Families and Singles, Rapid Rehousing, and Second Chance housing programs. The ideal candidate will provide supervision to 4-5 Intensive Case Managers while maintaining landlord relationships, managing property leases, and ensuring program compliance with HUD regulations.

Essential Responsibilities:

- Supervise and support Intensive Case Managers working in community-based housing programs

- Manage and maintain leases with private landlords for client housing

- Develop and nurture relationships with property owners and landlords

- Identify and maintain awareness of available housing properties in the community

- Ensure compliance with HUD regulations and program requirements

- Build relationships with local stakeholders to expand housing opportunities

- Ensure program reporting is completed accurately and in a timely manner

- Support case managers with service coordination and complex case management

- Assess program development needs and implement service improvements

- Conduct regular supervision meetings with staff and provide professional development opportunities

- Monitor program budgets and expenditures

- Advocate for clients with landlords, service providers, and community partners

- Participate in community outreach and education about housing programs

- Collaborate with team members across departments to ensure comprehensive client support

- Attend required inservice meetings, workshops, and interagency functions

- Demonstrate commitment to the Catherine McAuley Center's mission and values

Required Qualifications:

- Bachelor's degree in social work, human services, or related field OR equivalent combination of education, work experience, and/or lived experience with homelessness, recovery, incarceration/reentry, or other relevant life experiences

- Valid driver's license and reliable transportation for regular local travel

- Computer proficiency and ability to maintain electronic records

- Excellent communication and interpersonal skills

- Ability to work independently while maintaining strong team connections

- Cultural competency and experience working with diverse populations

Preferred Qualifications:

- Knowledge of HUD programs and regulations

- Experience with property management or landlord-tenant relationships

- Previous supervisory experience

- Familiarity with Housing First principles

- Experience working with individuals experiencing homelessness

Physical Requirements:

- Ability to travel to scattered housing sites throughout the service area

- Capable of climbing stairs during property visits

- Able to lift and carry up to 25 pounds

- Valid driver's license and ability to travel locally required

What We Offer:

- Health insurance benefits

- Paid Time Off (PTO)

- 16 Annual holidays

- Professional development opportunities

- Meaningful work making a direct impact in our community

- Supportive team environment

- Position may qualify for federal student loan forgiveness programs

This position provides an opportunity to make a significant impact in addressing homelessness in our community through effective management of our scattered-site housing programs. If you are passionate about housing stability, have strong organizational skills, and are committed to our mission of empowering people experiencing homelessness, we encourage you to apply.

To Apply:

Please submit your resume and a brief paragraph introducing yourself to hr@catherinemcauleycenter.org.

The Catherine McAuley Center is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $23 - $26