Associate, Safety & Security

Description

Applications accepted on an ongoing basis until position is filled.

Safety & Security Associate

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. 

We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

A Safety & Security Associate at Catholic Charities:

• Politely welcomes, greets and assists all residents and visitors, providing routine information or directing them to appropriate staff/program.
• Conducts internal and external rounds throughout the facility to monitor and ensure safety.
• Monitors surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside facility and/or on agency property.
• Adheres to Agency confidentiality and HIPAA expectations.
• Responds and assists as appropriate to any emergency situations in the building or on the grounds.
• Follows procedures and guidelines set forth in operating guidelines manual(s) to help maintain structure and order in the living environment 
• Accurately and promptly completes all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
• Maintains current knowledge of on-going events and changes by reading old logs 
• Enforces property rules uniformly and consistently.
• Responds appropriately to needs and crisis situations, such as mediating basic interpersonal problems between residents and summoning emergency personnel
• Communicates with other staff to resolve problems with individual participants.
• Completes necessary records and reports, including on the computer or manually, as directed.
• Provides appropriate information and referrals.
• Keeps supervisor informed on property developments.
• Supports, promotes and adheres to Catholic Charities’ vision, mission, values and Code of Ethics.
• Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of resident and agency information.
• Regular and predictable attendance.
• Completes security guard training and licensing.
• Completes all mandatory trainings and stated by the agency or supervisor.

OTHER DUTIES AND RESPONSIBILITIES

• Good steward of Agency human, financial, and capital resources
• Participates effectively as a team member through communication, cooperation, information sharing and problem solving.
• Participates in staff trainings and programs as required.
• Any other tasks or duties as assigned.
• Helping participants safely exit building in an emergency.

Requirements

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos. 
• Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Bilingual English/Spanish preferred.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• CERTIFICATES, LICENSES, REGISTRATIONS
• None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to use hands, speak, see, and hear. The employee frequently is required to stand, walk including up and down stairs,sit, and reach with hands and arms. The employee is occasionally required to stoop and bend. 

The employee must frequently lift and/or move up to 20 pounds and occasionally lift up to 40 pounds. Must be able to carry out physical demands emergency procedure protocol.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•  Travel: Minimal within local area.

The noise level in the work environment is usually moderate.

COMPENSATION & BENEFITS:

Salary: $20.00/hour

Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is in included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA

Salary : $20