ESL Site Facilitator

The ESL Site Facilitator will have many duties, including the general coordination of all of the classes at their site(s), either in-person or online. They will be responsible for: registering incoming students and volunteers, direct supervision of dozens of volunteers, and maintaining accurate records of lesson plans and student attendance. Site Facilitators will receive training in administering standardized assessments, databases, and the ESL program registration process. The ESL Site Facilitator must be comfortable observing other teachers as well as giving feedback and modeling best teaching practices. They will be required to attend weekly staff meetings and maintain a working relationship with the Supervising ESL Site Facilitator and ESL Program Manager, who will assist them with any issues that may arise.

Duties/Responsibilities Essential Job Functions:

• Assisting ESL Program Manager and Supervising ESL Site Facilitator with management of student and volunteer files, tests, maintaining inventory of books and classroom supplies
• Manage volunteers by orienting new volunteers to class curriculum and resources, observing classes, providing regular volunteer feedback, and modeling best teaching practices.
• Collecting sign in sheets and lesson plans
• Maintaining positive, mutually beneficial relationships with community partners such as churches and universities
• Publishing promotional fliers in English and other languages
• Responding to phone and email inquiries from prospective students and volunteers
• Maintaining regular feedback with enrolled ESL students and collecting student feedback for program quality improvement
• Completing data entry of student attendance and testing results on an accurate and timely basis.
• Assisting program staff with the creation and facilitation of regular professional development trainings for volunteers
• Occasional ESL class instruction

Physical Requirements:

Sitting, Standing, Walking, Talking, sitting at a desk, and working on a computer.

• Must be able to lift fifteen pounds at times.
• Physical Demands: Sedentary physical activity performing non-strenuous daily activities of an administrative nature.

1. Stand less than 33% of time on duty.
2. Walk less than 33% of the time on duty.
3. Sit between 33% and 66% of time on duty.
4. Use of hands to finger, handle or feel over 66% of time on duty.
5. Reach with hands or arms less than 33% of time.
6. Full ability to talk and hear.
7. Correctable vision required.
8. Able to lift/carry up to 10 lbs.

Minimum Educational and General Qualifications:

• Strong oral and written communication skills in English and willingness to work with speakers of other languages. Bilingual candidates with the ability to perform the following tasks in Spanish/Arabic/Vietnamese encouraged to apply:
• Explain the program, class times and enrollment options in person and over the phone
• Assist students as they fill out registration forms.
• Make general announcements and refer students to other social services as needed
• Attendance at mandatory trainings, including some evenings/weekends. Successful participation in professional development as required by funders, including in person and
• Online training such as WorkReady U Instructor Certification Course and CASAS test administrator training.
• Ability to pass a background check and drug test per Catholic Charities' requirements
• Computer skills (email, Word, excel, Google Drive, Zoom, etc.)
• Ability to solve problems quickly and maintain a positive attitude in a fast-paced environment.
• Demonstrated ability to work as a member of a team and independently.
• Demonstrated ability to relate well to people of diverse ethnic and economic backgrounds.
• Strong work ethic and commitment to the position
• Have reliable transportation.
• Attend mandatory CCANO orientation for new employees (takes place on Monday mornings); complete Safe Environment training as required by HR policy.
• Willingness to work evenings and occasional weekends.
• Other duties as assigned