What are the responsibilities and job description for the Intake Coordinator; 2240-213-A position at Catholic Charities Brooklyn and Queens?
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.
STATEMENT OF THE JOB:
Under the direction of the Supervisor, the Intake Coordinator helps the program meet its enrollment target and assists in pre-screening, intakes, reviewing case files and assigning cases.
www.ccbq.org EOE/AA.
Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant/landlord mediation, advocacy/benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness.
STATEMENT OF THE JOB:
Under the direction of the Supervisor, the Intake Coordinator helps the program meet its enrollment target and assists in pre-screening, intakes, reviewing case files and assigning cases.
- Review case files and client database for proper documentation at initial intake and at intervals as required by funding stream.
- Conduct prescreens and intakes and create client service plans.
- Assign cases.
- Provide interventions in the area of diversion, aftercare and prevention.
- Reviews requests for financial assistance.
- Ensure that referrals are made to appropriate internal and external services as required to meet the consumer’s/family’s needs.
- Follow-up on referrals you make on behalf of a consumer/family and respond to all referrals made to you/your program.
- Provide support to the Quality Assurance Specialist.
- Assist supervisory staff to monitor intakes and ensure pending cases are completed within required time frames.
- MS/MA degree or BS/BA with equivalent experience (2 years).
- Experience in social service setting and providing direct services to homeless individuals/families, or at-risk populations who are defined as vulnerable adults, families and youth, including but not limited to, those with a history of or involvement with child welfare, addiction, physical or emotional issues, unemployed/under-employed desired.
- Bilingual skills (Spanish) a plus.
- Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
- Able to conduct home/field visits and travel throughout the five boroughs as needed.
- Frequently lifts and/or moves up to 10 pounds.
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.
www.ccbq.org EOE/AA.
