What are the responsibilities and job description for the Program Assistant Friends of Seniors position at Catholic Charities Community Services?
Description
Summary : Provides support as directed for all FOS programs and services. Includes coordination of volunteers for transportation to non-emergency medical appointments; assistance with grocery shopping; visiting / keeping company with isolated, lonely seniors; telephone reassurance; respite for primary caregivers; referrals to other agencies and / or organizations.
Essential Duties and Responsibilities :
- Provides outreach as assigned throughout the county.
- Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
- Stays current on available resources for seniors, trends, and interventions.
- Helps recruit, engage, train, and maintain all documentation for volunteers.
- Ensures all safety protocols are communicated and followed.
- Assists with screening potential new clients for services.
- Maintains current and accurate documentation of services provided, including at least daily updates in AssistedRides.
- Matches volunteers and schedules transportation.
- Matches volunteers and schedules in-house support (shopping, visiting, respite, telephone re assurance.
- Provides admin office oversight - processes mail daily, maintains spreadsheets of cancelled appointments, creates supplies orders, sets up a client Birthday card list quarterly.
- Assists with mailings - "Welcome" letters and rules for clients, applications and volunteer materials, donor acknowledgements, fundraiser "Asks" etc.
- Provides ongoing direct services by driving clients to appointments as scheduled.
- Other tasks as directed to ensure FOS excels.
This is a non-exempt, hourly position. The hourly pay range is : $20.88 - 23.00.
Position Type and Expected Hours of Work : This is a full-time position 9.00am to 5.00pm, Monday through Friday. On call evening and weekend hours as needed.
Working Conditions and Physical Demands :
Qualifications :
Skills, licenses and / or competencies :
Salary : $21 - $23