Demo

Program Assistant Friends of Seniors

Catholic Charities Community Services
Poughkeepsie, NY Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/6/2025

Description

Summary : Provides support as directed for all FOS programs and services. Includes coordination of volunteers for transportation to non-emergency medical appointments; assistance with grocery shopping; visiting / keeping company with isolated, lonely seniors; telephone reassurance; respite for primary caregivers; referrals to other agencies and / or organizations.

Essential Duties and Responsibilities :

  • Provides outreach as assigned throughout the county.
  • Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
  • Stays current on available resources for seniors, trends, and interventions.
  • Helps recruit, engage, train, and maintain all documentation for volunteers.
  • Ensures all safety protocols are communicated  and followed.
  • Assists with screening potential new clients for services.
  • Maintains current and accurate documentation of services provided, including at least daily updates in AssistedRides.
  • Matches volunteers and schedules transportation.
  • Matches volunteers and schedules in-house support (shopping, visiting, respite, telephone re­ assurance.
  • Provides admin office oversight - processes mail daily, maintains spreadsheets of cancelled appointments, creates supplies orders, sets up a client Birthday card list quarterly.
  • Assists with mailings - "Welcome" letters and rules for clients, applications and volunteer materials, donor acknowledgements, fundraiser "Asks" etc.
  • Provides ongoing direct services by driving clients to appointments as scheduled.
  • Other tasks as directed to ensure FOS excels.

This is a non-exempt, hourly position. The hourly pay range is : $20.88 - 23.00.

Position Type and Expected Hours of Work : This is a full-time position 9.00am to 5.00pm, Monday through Friday.  On call evening and weekend hours as needed.

Working Conditions and Physical Demands :

  • Ability to remain stationary at a workstation and use a computer.
  • Must be able to  meet clients at their home or other off-site locations (e.g. Drs offices, hospitals,  clinics.)
  • Qualifications :

  • High school diploma.
  • Experience in social service, health care or similar field a plus.
  • Skills, licenses and / or competencies :

  • Bi- lingual a plus.
  • Access to a car, valid driver's license required.
  • Excellent interpersonal, organizational, writing and telephone skills. Proficiency with MS Office suite, especially Excel and Outlook.
  • Ability to maintain client databases - including Assisted Rides program. Ability to work well independently as well as part of a team.
  • Ability to engage with, and assist, individuals in crisis.
  • Must be comfortable serving low income, disenfranchised and / or homeless populations and seniors of all religions, in a way consistent with CCCSDC culture.
  • Salary : $21 - $23

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