Case Manager, Community Based and Choices for Care

Description

General Responsibilities

1. Operates as a member of the program team; conducts choices for care assessments in the hospital, as well as nursing facilities, supporting living facilities and community-based settings.
2. Completes emergency assessments in the hospital, as well as nursing facilities and community-based settings. 
3. Completes follow up phone calls with clients who have been assessed in the community to determine the need and desire for additional services. 
4. Other duties as assigned within the guidelines of this position.

Essential Functions

1. Must possess the ability to work on a fast-paced, unpredictable schedule that is dictated by client need, completing assessments at short notice.  
2. Inform individuals of all care options prior to admission and provide necessary resources for the individuals. 
3. Following program guidelines, conduct choices for care assessments within specific and required timeframes. 
4. Determine eligibility for services including state, federal, and local programs.
5. Provide active intervention and advocacy on behalf of the client to access necessary services from state, federal, and local programs.
6. Has the ability to handle more complex cases; works with clients who may have multiple challenges.
7. Create and maintain confidential case records. Meet or exceed all program, funding source, and/or accreditation standards related to case documentation.
8. Complete all agency, program and other required reporting or documentation in an accurate manner according to required timeframes.
9. Maintain a cooperative working relationship with service providers and community organizations to meet client needs.
10. Must possess the ability to work independently and as part of the team, collaborating on client cases as case management will be passed to a different program after the completion of the emergency assessments.  
11. Maintain required certifications, including the completion of any recertification or annual training requirements.
12. Coordinate work schedule for adequate program coverage and utilize agency time and resources effectively. 

Great Employer Provided Benefits

• Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
• Medical/Dental/Vision Health Insurances
• Flexible Spending Account
• Short-term Disability Insurance
• Long-Term Disability Insurance (employee paid optional)
• Life and AD&D Insurance
• 403B Retirement Plan with employer contributions
• Employee Assistance Program (EAP)

Requirements

1.  A Bachelor’s degree is required for this position with preferences in the areas of social work, psychology, or related field with a minimum of one (1) year of experience providing case management services. All degrees must come from a regionally accredited education institution which has U.S. Department of Education approval.
2. Experience in program specific population is preferred.
3. Must demonstrate fundamental communication and problem-solving skills and ability to work on complex cases
4. Ability to work independently and to respond quickly and appropriately in times of crisis.
5. Ability to relate well to individuals with disabilities and older individuals respecting their privacy, dignity, and right to self-determination.
6. Must demonstrate the ability to work effectively with co-workers and other community agencies.
7. Demonstrated ability to work effectively and constructively with persons from all racial, diverse cultures, family systems, and social backgrounds.
8. Proficiency in the use of Microsoft Office applications including Outlook, Word, and Teams.
9. Strong verbal and written communications skills.
10. Passage of complete background clearance.
11. Catholic Charities, Diocese of Joliet, has adopted and follows the Codes of Ethics established by Catholic Charities USA, the National Association of Social Workers and the American Psychological Association. As an employee of the Agency you are expected to support these codes to the extent doing so is consistent with and allowed by applicable law.
12. A valid driver’s license, reliable means of transportation and proof of liability insurance is required.

Salary : $23