Agency Case Management Coach

Be PROUD of what you do:

Core Responsibilities

• Individual Staff Coaching
• Group Staff Coaching
• Staff Training
• Maintain Coaching Toolkit
• Team Collaboration

What will you be doing in your role?

• Conduct individual, team, and group coaching sessions to equip case managers in assisting clients.
• Collaborate with supervisors, program managers, and directors for the progress of their teams.
• Demonstrate proactivity within the program.
• Complete tasks in a timely manner.
• Maintain and provide weekly log to track coaching sessions.
• Hold yourself and others accountable for meeting expectations and are proactive about addressing issues.
• Maintain and prioritize confidentiality.
• Support and encourage the growth of case managers and employees so that they may effectively work with their clients.
• Results oriented and excel at problem solving in a solution-focused manner.
• Meet your commitments and effectively manage your administrative duties.
• Encourage the programs you work with to deliver services adhering to the highest ethical standards and best practices.
• Work collaboratively with program staff, peers, and agency leadership to support the overall goals of CCFW.
• Manage both short- and long-term projects and complete them on time.
• Build relationships with staff.
• Prioritize multiple tasks seamlessly with excellent attention to detail.
• Foster an environment of shared accountability, proactive collaboration and constructive communication.
• Remain up to date on evidence-based practices.
• Familiarize yourself with the coaching toolkit in order to utilize tools with coaches.
• Demonstrate expertise in helping staff identify and work through barriers and biases that prevent staff from doing their best work with clients.
• Regularly meet with your program manager and colleagues as a group and individually to discuss progress towards goals, expectations, and performance.
• Monitor case manager progress.
• Work best in a team setting and communicate clearly, concisely, and effectively.
• Willing to present for all-staff trainings on coaching related topics as needed or capacity permits.

Are you the next Agency Case Management Coach?

• Master’s degree in counseling or related field AND LMSW, LPC, or LPC-Associate licensure required.
• 2-5 years coaching experience, preference.  
• Expertise in Cognitive Behavioral Therapy, Motivational Interviewing, and other evidence-based practices
• Skilled in teaching 1:1 and small/large groups, preferred.

Here's the Good Stuff...   

• Full-time hourly position. Pay is determined by relevant experience, work history, education and internal equities.
• Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
• Health Savings Account- CCFW contributes $110 per month. 
• 100% Company paid Long Term Disability
• 100% Company paid Basic Life and AD&D Insurance
• 16 paid Holidays (including being closed Christmas Eve through New Years Day)
• Tiered PTO Accrual by tenure:
  • Vacation Time- 100 hours in your first year. 
  • Sick Time- 48 hours in your first year. 
• 403(b) with employer match from day one- up to 6%
• 3 weeks paid parental/critical illness leave
• Employee Assistance Program

• CCFW Participates in the Public Service Loan Forgiveness program (PSLF)

• Mentorship Program
• Wellness Program
• Financial Coaching

I'm in...next steps. 
We want to know more about you! Send us your resume and cover letter through the "Join our Team" tab on our website: www.catholiccharitiesfortworth.org. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields so we know who to contact!

Due to the volume of responses, only qualified parties will be contacted. No phone calls, please. Catholic Charities Fort Worth is an equal-opportunity employer.

Salary : $110