Manager of Community Living Pipeline

Salary: $56,500.00 - $60,000 (based on education and experience)

Sign on bonus $2,500

Gallagher Services provides care for the adults with intellectual and development disabilities, who reside in one of our programs throughout Baltimore County, Baltimore City, Harford County, and Anne Arundel Count

Catholic Charities of Baltimore, Gallagher Services, is currently seeking a Manager Community Living, who will manage staffing, operation, and maintenance of assigned site/s under the direction of the Program Director. The Manager of Community Living and Senior Manager of Community Living will work collaboratively with the Person-Centered Planning (PCP) Specialists to assist people with developmental and intellectual disabilities to live the life of their choice.

The work schedule is Monday – Friday, 8:00am – 4:00pm. One of the most essential and critical responsibilities of this position is to perform on-call duties and provide immediate coverage as needed. This entails being readily available to respond to urgent situations, address unforeseen challenges, and ensure continuous operation or resolution of critical issues outside of standard working hours.

JOB DUTIES & RESPONSIBILITIES:

• Create an environment in which people are valued and encouraged to develop their fullest potential following basics of individual rights and person-centered supports. Teach and promote dignity, right of choice, civil rights and reasonable risk to people supported.
• Manage and direct a team of up to 10 , including recruiting new hires, conducting performance reviews and timesheets. Work with talent team to interview and hire for vacancies.
• Develop, monitor, and coordinate active staffing schedules, ensure proper ratios and properly trained DSPs are working at the site(s) utilizing the master schedule developed.
• Swiftly and effectively manage day/night on-call responsibilities to maintain seamless service, minimizing downtime, and ensuring the organization’s ongoing success and stability.
• Work collaboratively with PCP Specialists to coordinate all interdisciplinary team communications with the individual, families, day programs, state agencies and advocates. Attend PCP meetings.
• Complete 30-day reviews for individual support. Maintain individuals’ files including medication administration, appointments, psychiatric care, durable medical equipment, hospital stays, nursing home/rehab and hospice coordination, etc.
• Ensure all incidents are entered into the Case Management System timely and accurately. Communicate all incidents (behavioral, medical, maintenance, etc.) to the Quality Enhancement Manager and Program Director immediately. Complete any needed follow-up and reviews.
• Present as needed to BMC (Behavior Management Committee) behavior plans, sedations orders, restrictive techniques, psychotropic medications, and restrictions. • Assist the Director in the preparation of capital and house budgets for the site/s. Work with PCP Specialists to monitor and maintain individual entitlements.
• Train all staff and volunteers to include feeding protocols/special diets, emergency shut offs, paperwork requirements, PCPs, etc. Ensure all staff complete their required DDA training.
• Perform other duties as assigned.

JOB SPECIFIC:

The Manager of Community Living and Sr Manager of Community Living is defined using a matrix score, which includes the total number of housing sites, staff, and clients managed:

Manager of Community Living (721000):

• Bachelor’s degree in the field of Human Services and 4 years’ experience in a related field, at least 1 year of which is supervisory experience. Experience may be substituted for education on a 1:1 basis.

Senior Manager of Community Living (722000)

• Bachelor’s degree in the field of Human Services and 5 years’ experience in a related field, at least 2 years of which is supervisory experience. Experience may be substituted for education on a 1:1 basis.

REQUIRED SKILLS & ABILITIES:

• Ability to act with discretion and professionalism in all situations.
• Exceptional planning and organizational skills. Prioritize tasks and to delegate activities as appropriate.
• Ability to influence and engage staff and work together with an internal interdisciplinary team.
• Effective conflict resolution skills. Strong systematic and problem-solving skills.
• Knowledge of COMAR and HCBS Final Rule, waiver, and service definitions, as well as person-centered planning philosophy.
• Basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Office skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Ability to lift at least 75 lbs.
• Moving about to accomplish tasks or moving from one work site to another.
• Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with others.
• Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede driver’s ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Paternal Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer

Licenses & Certifications

• Driver's License

Skills

• SM2