What are the responsibilities and job description for the Case Manager I; position at Catholic Charities of Brooklyn & Queens?
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our HomeBase Homelessness Prevention Programs provide services to those who are at risk of entering a shelter due to rental arrears, overcrowding or substandard housing, and to those who have a prior shelter history as part of aftercare services. Services may include case management, tenant / landlord mediation, advocacy / benefit entitlements, short-term financial assistance, referrals and varied workshops that can help individuals who are at risk of homelessness. STATEMENT OF THE JOB : Under the direction of the Supervisor, the Case Manager I renders professional intervention to clients at risk of homelessness and homeless clients through comprehensive support services (assessment, intake, crisis intervention, information and referral, short and long-term comprehensive case management and financial assistance).
- Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide brief and full services.
- Provide and / or assure that each case assigned receives regular visits and contact as needed.
- Establish and maintain case records including completing progress notes. Ensure all relevant case related information is inputted into case files and corresponding databases.
- Assess the needs of the whole consumer / family including their basic needs such as food, clothing and shelter.
- Follow-up on referrals you make on behalf of a consumer / family and respond to all referrals made to you / your program.QUALIFICATIONS :
- AA degree in social services or related field with two years' experience in a social service setting or in providing direct services to individuals or families or Bachelors degree with no experience required.
- Bilingual skills (Spanish) a plus.
- Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
- Able to conduct home / field visits and travel throughout the five boroughs as needed.
- Frequently lifts and / or moves up to 10 pounds. BENEFITS : We offer competitive salary and excellent benefits including :
- Generous time off (Vacation / Personal Days / Sick Days / Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.For more information on our organization, please visit our website at : www.ccbq.org EOE / AA.
