Clinical Director III;

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Jamaica Community Living Programs provides services to adults with a severe mental illness, a DSM diagnosis is required for a client to be eligible for services and need of housing. Brooklyn, Queens and Jamaica Programs are scattered site housing and do not have clients living in one building.

STATEMENT OF THE JOB :

The Clinical Director III- Supportive Housing is responsible for generating Medicaid revenue, responding to Medicaid billing / Office of Medicaid Inspector General (OMIG) audits, and treatment for extremely difficult to serve clients who require intensive supports. Under the direction of the Director of Field Operations for Integrated Health and Wellness, the Clinical Director III- Supportive Housing has responsibility for administrative and managerial operations in CCN's Medicaid residential services. Responsibilities also include supervision of supervisory level staff in the residential programs, assuring that program staff carries out their job responsibilities in a professional and ethical manner and maintaining a availability to management staff for consultation during all program hours of operation.

The Clinical Director III Supportive Housing is responsible for overseeing appropriateness and effectiveness of residential services, identification of gaps in service delivery system, representing the Agency at meetings, conferences and public forums, strategic planning and implementation, development and implementation of processes and services that will improve the service delivery system, program development - including monitoring revenue, expenditures, client monies, productivity, outcomes, staff training and development and staff supervision, compliance with budgets and contracts, agency policies and procedures, regulatory requirements and audit readiness and new initiatives. The Clinical Director III is expected to have regular interactions with other management staff within Integrated Health and Wellness and the other corporations in CCBQ to promote coordinated care and comprehensive service delivery.

• Reviewing billing notes so they are in compliance with Medicaid and Federal billing standards.
• Ensuring that all Rehabilitation Aides see clients for a minimum for 4 times per month in order to generate Medicaid revenue /
• Ensure all OMH 595 regulations are met to ensure the highest level of license is obtained.
• Preparing and ensuring that all documentation meets standards of the Office of Medicaid Inspector General and Federal regulations.
• Preparing all documentation for all State, Federal and City fiscal audits.
• Monitoring and overseeing all aspects related to the delivery of residential services in a Medicaid funded program - including program site visits on all staffing work shifts.
• Actively participate in the Admissions process for State, City, and Private Hospitals.
• Monitoring the timely collection of clients rent and / or other client fees.
• Provide direct clinical and case management services to designated client population.
• Ensure that clients receive all necessary benefits and entitlements and that the benefits are current and active.
• Provide treatment to individuals providing rehabilitative services and to families by providing supportive counseling.
• Ensuring that target population has access to service according to contractual requirements and Agency Mission.
• Planning, coordinating, identifying, and implementing program outcomes and evaluation, strategic planning, accreditation efforts and program development.
• Responsible for hiring, orienting and training new staff.
• Provide and / or oversee supervision of staff.
• Develop appropriate supervision coverage policies and procedures to ensure that adequate supervision and management is in effect for all work shifts.
• Monitoring appropriateness of staff development models, staff supervision and staff training.
• Providing and / or coordinating in-service trainings related to management and / or behavioral health.
• Responsible for ensuring that all programs report incidents in a professional manner to all required forums.
• Collaborate with Agency and program staff to develop and adhere to on-site emergency response preparedness and readiness protocols.
• Awareness, preparation and participation in internal and external audits.
• Develop Corrective Action Plans related to audit and / or Quality Assurance activities - including implementation of the Corrective Action Plan at the program level.
• Develop and implement strategies to assure that programs may obtain highest level of certification / license.
• Participate in the development of appropriate program budgets and monitoring program adherence.
• Monitoring program adherence to levels of service and productivity and revenue targets.
• The position requires the ability to ensure coverage and supervision at the program level in programs or in situations which require 24 hour / 7 day per week response.
• Assure that program goals, objectives and the Agency Mission are understood, fostered and supported throughout at the program level.
• Ensure program compliance with fire, safety, and health standards as per licensing and or quality assurance requirements and standards.
• Facilitate staff's understanding and incorporation of Agency determined Best Practices, Integrated Delivery and / or Evidence Based Practices models as needed.
• Represent the Agency at external meetings.
• Identifying and reporting of Agency inefficiencies that negatively impact on program ability to provide services and function in an efficient and professional manner.
• Ensuring cooperation and rapid response to service requests related to identified parish and community needs.
• Reporting to Behavioral Health Services Administration and / or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and / or staff welfare or any corporate compliance issue.
• Contribute to the development of treatment protocols, clinical pathways and policy papers as needed.
• Participation as needed to Agency's response to serious incidents and critical debriefing.
• Collaborate with Agency administration in the identification of new markets and developing marketing strategies.
• Participate in the development strategies to ensure that the Agency is regarded as a leader in its service provider communities.
• Participating on Agency committees as needed.
• Performs other duties as needed.

QUALIFICATIONS :

BENEFITS :

For more information on our organization, please visit our website at : www.ccbq.org EOE / AA.