Clinical Director V;

91-14 Merrick Blvd, Jamaica, NY 11432, USAJob Description Posted Monday, November 18, 2024 at 5 : 00 AMFor over 117 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens. Currently, we offer 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and case management services to individuals living with serious mental illness, complex medical needs, and substance use needs. Our Queens Transition Team (Pathway Home) works with clients transitioning to the community from a higher level of care. This multi-disciplinary team addresses the preparatory needs of clients in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through team and individual work in the community. The team will follow individuals into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers. The team delivers comprehensive, community-based services for adults living with serious mental illness, and ensures clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living.Responsibilities : The Clinical Director / Team Leader will direct and supervise this team, providing direct service and program oversight, including staff training, development and revision of systems for program operations and administration, ongoing integration of program-specific policies and procedures, budget planning, integration of health information technology, and community engagement. This role serves as a liaison with the lead contracting entity (CBC) and participates in policy and quality management workgroups.The Clinical Director will oversee staff activities, lead team organizational and service planning meetings, provide clinical direction to staff regarding individual cases, conduct side-by-side contacts with staff, and submit required reports while ensuring billing requirements are met monthly. The Clinical Director is responsible for direct patient services as a member of the clinical staff, clinical supervision for staff, and administration and leadership of the team. Duties focus on management and oversight of the day-to-day activities of the Pathway Home team in accordance with internal and external regulatory standards and guidelines. This position will assist in the referral and intake process, including assessments and determination of appropriateness for enrollment. The Clinical Director will work collaboratively with CBC, Creedmoor State Psychiatric Center, and other local community hospital staffing to identify in-patient clients ready for discharge to the community and will be a part of all inpatient and discharge planning meetings. The Clinical Director will counsel in individual or team settings with emphasis on prevention and preparing clients for independent community living and to promote optimum mental and emotional health. The Clinical Director may assist clients in dealing with issues associated with family and social relationships, stress and symptom management, activities of daily living, medication management, and housing readiness. The Clinical Director will participate in case conferences to help identify community health needs and tailor services to meet these needs, will assign cases to the team, and will monitor client progress following a Critical Time Intervention (CTI) model of care. The Clinical Director is responsible for meeting census standards, health outcomes metrics, and monthly billing requirements. The Clinical Director is responsible for the fiscal health of the program, managing program budgets, ensuring productivity and revenue targets are met monthly, while monitoring expenses. The Clinical Director is responsible for various reporting tasks and must be able to collect, analyze and report on data around program operations, levels of service, client metrics, and billing. Proficiency in the use of various databases and Excel is important. The Clinical Director is responsible for hiring staff, addressing staff performance, facilitating weekly clinical and staff meetings, training / orientation of new staff, weekly supervision, and mentorship. The Clinical Director is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use equipment such as iPhones, tablets, Surface Pros, and easily navigate various technology platforms and reporting systems is a requirement.Specifications for Education / Certifications / Licenses : Master’s degree or higher in Social Work, Mental Health Counseling, Psychology, Public Administration, Nursing, Public Health, Public Policy, or a related field. (Licensure preferred)Specifications for Experience and Training : Five (5) years of related experience in the management of programs with progressively increasing responsibilities.Demonstrated competency in written, verbal, and computational skills to present and document records in accordance with program standards.Experience as a manager that preferably included responsibility for program design, implementation, and evaluation.Report-writing and data analytics skills.Superior communication and writing skills.Preference will be given to candidates who have experience serving and / or developing systems that serve persons with chronic health conditions, behavioral health conditions, persons experiencing homelessness, and persons with Medicaid.Knowledge of mental illness, mental health legislation and regulations, and health conditions.Knowledge of Microsoft Office applications, including Excel.Ability to manage multiple projects and ask for help when needed.Ability to independently manage resources, which includes money, material, time, and people.Ability to participate on a team to accomplish tasks.Serves as a role model to staff and stakeholders.College-level problem-solving ability.Refined knowledge of techniques for identifying and preventing crises, including crisis management techniques.Ability to work with all stakeholders : members, network, families, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.Competency in written, interpersonal, verbal, and computational skills to present and document records in accordance with program standards.We offer competitive salary and excellent benefits including : generous time off, medical, dental, vision, retirement savings with agency match, transit, life insurance, and other additional voluntary benefits. EOE / AA.For more information on our organization, please visit our website at : www.ccbq.org91-14 Merrick Blvd, Jamaica, NY 11432, USA#J-18808-Ljbffr