Targeted Case Manager Team Supervisor;

Click here to view our open opportunities : Catholic Charities Brooklyn and Queens

Are you looking to join a dynamic team focused on providing high quality health care to communities across Brooklyn & Queens? If so, you've come to the right place. For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides comprehensive care coordination and case management services to individuals living with serious mental illness, complex medical needs and substance use needs. Our Targeted Case Management program provides comprehensive, community-based services for adults living with serious mental illness and / or substance use

disorders, ensuring clients have access to uninterrupted and coordinated behavioral and physical health services while addressing the social determinants of health that impact daily living. The TCM Supervisor will provide oversight and direction to the Targeted Case Managers delivering care directly to clients. The Targeted Case Management program with a part of the larger Certified Community Behavioral Health Clinic (CCBHC) programs, including those certified by OMH and OASAS as well as those funded by SAMHSA.

RESPONSIBILITIES :

The Targeted Case Management Team Supervisor will support the program's efforts for client-centered and recovery-oriented care and plays a vital role in

ensuring the TCM program meets health outcomes for clients, such as reducing hospitalizations and emergency department visits, while increasing attendance and

engagement with behavioral health and medical outpatient services. The TCM program will focus on providing whole-person supports for individuals living with

co-occurring mental health, substance use disorder, and / or health-related social needs, particularly during times of transitions such as from a residential treatment,

hospital emergency department, or psychiatric hospitalization. Targeted Case Management Team Supervisor is responsible for ensuring direct service staff address

all social determinants of health such as medical needs, behavioral health and substance use needs, housing, food insecurity, education / employment. This is done

through partnerships and integrated work within the CCBHC and with other community-based providers, hospitals, and other systems of care to ensure clients

have access to a comprehensive healthcare network. The role will also require on call coverage and a willingness to be flexible.

Targeted Case Management Team Supervisor is also responsible for ensuring that team's service delivery activities are person- and family-centered centered,

culturally competent and linguistically capable. The Supervisor must also ensure complete documentation through electronic health record keeping; and have the

ability to interface with various websites as required by the CCBHC. Targeted Case Management Team Supervisor will ensure team's efforts to achieve highquality,

timely, safe, effective and equitable referral or transition of CCBHC clients.

Targeted Case Management Team Supervisor will direct and oversee team's efforts for client-centered care first and foremost while maintaining the additional

goal of reducing avoidable health care costs, specifically preventable hospital admissions / readmissions and avoidable emergency room visits, and improving

client's outcomes by addressing primary medical, specialist and behavioral health care through contractual arrangements with appropriate service providers of

comprehensive, integrated services. The Supervisor will also ensure the program is meeting required deliverables of the CCBHC and that the services follow all

CCBHC standards and regulations.

The TCM Supervisor is required to utilize technology and various web-based platforms for documenting progress notes and daily work activities. Ability to use

equipment such as iPhones, tablets, Surface Pros and easily navigate various technology platforms and reporting systems is a requirement.

SPECIFICATIONS FOR EDUCATION / CERTIFICATIONS / LICENSES

A Master's Degree in Social Work, Nursing, Public Health or other related social service or health profession.

A NYS RN, NP, LMSW / LCSW CASAC, License or a Licensed Psychologist preferred.

SPECIFICATIONS FOR EXPERIENCE AND TRAINING

• At least 1 year of experience in the management of a team, with progressively increasing responsibilities.
• At least 2 years' experience working within the Human Services field, and experience working with individuals living with mental illness,

substance use and other complex chronic health conditions.

management skills.

understanding of and consideration for cultural differences.

We offer competitive Salary and excellent benefits including : generous time off, Medical, Dental, Vision, Retirement Savings with Agency Match,

Transit, life insurance and other additional voluntary benefits. EOE / AA.

For more information on our organization, please visit our website at :

www.ccbq.org